DVM-500Plus Installation Guide 002-0501-02 REV C Page 20
PRODUCT REPAIR
The Digital Video Mirror should be returned to the manufacturer for service. The warranty may
be voided if the device is opened by any unauthorized individual. Please contact Digital Ally to
obtain an authorized Return Materials Authorization (RMA). It is helpful and will expedite the
process if you have your unit’s serial number available at the time of your call.
Important: All In-Warranty and Out-of-Warranty service must be performed by Digital Ally, Inc.
There are no user serviceable parts inside of the DVM, Camera(s), I/O Box, or Remote charging
equipment. Remote batteries are user serviceable and can be purchased directly through Digital
Ally.
9705 Loiret Blvd
Lenexa, KS 66219
Ph: 800-440-4947 or 913-814-7774
Fax: 913-814-7775
Email: support@digitalallyinc.com
Website: www.digitalallyinc.com
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