Digittrade HS256S - The drive cannot be identified; The drive is performing very slowly

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Problem Symptom Solution
The drive cannot be
identified
the wrong USB-cable is
used
Please use the delivered
USB-Y-cable and connect
the A- and B-plug to
your computer.
The drive is perfor-
maing very slowly
connection using USB Please ensure your
HS256S is connected to
a USB 2.0 bus
interface.
the wrong USB-cable is
used
Please use the delivered
USB-Y-cable and connect
the A- and B-plug to
your computer.
wrong connection to the
computer
Ensure the USB and
FireWire cable is con-
nected to your computer.
the HS256S is plugged
in an USB hub
Connect the HS256S di-
rectly to your computer.
other USB devices are
connected to the same
port
Disconnect any other
USB devices and see if
performance improves.