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Dimplex 6900640659 - User Manual

Dimplex 6900640659
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Service Manual
Model Numbers:
BF36E/ST/DX
BF42ST/DX
HBI36
HBI42
7400680000R03
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2012 Dimplex North America Limited
Dimplex North America Limited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com

Questions and Answers

  • J
    Jason EricksonSep 10, 2025
    What to do if my Dimplex Indoor Fireplace does not turn on with remote control?
    • B
      Brian DavisSep 10, 2025
      If your Dimplex Indoor Fireplace does not turn on with the remote control, ensure proper operation. Also, the remote control might not be initialized to the fireplace, so initialize it. If that doesn't work, the remote control might be defective. Install a new battery into the remote control and reinitialize the remote where necessary. Lastly, a defective Remote Control Receiver could be the problem, so replace it.
  • W
    wsandersAug 22, 2025
    What to do if my Dimplex Indoor Fireplace heater is not turning off?
    • L
      Lisa BradyAug 22, 2025
      If your Dimplex Indoor Fireplace heater is not turning off, it might be due to improper operation of the unit. It can also be caused by improper operation of the Thermostat/Wall Controls (if applicable). Another cause may be a defective heater on/off switch, so consider replacing it. Finally, the heater assembly could be defective and needs replacement.
  • M
    Melinda RichardsonAug 25, 2025
    Why is my Dimplex Indoor Fireplace heater turning off after a couple of minutes?
    • W
      walkercaitlinAug 25, 2025
      The Dimplex Indoor Fireplace heater might be turning off after a couple of minutes due to a build-up of dirt/dust in the heater assembly. Ensure that exterior intake louvers and the firebox cavity are free of dirt and dust. Alternatively, the heater assembly could be defective. Replace the heater motor if it's not running when heat is activated, or replace the heater elements if the motor is running but heat isn't coming out.
  • J
    Jeremy HarrisAug 26, 2025
    Why is my Dimplex Indoor Fireplace heater not turning on?
    • N
      Nicole SingletonAug 26, 2025
      If the heater on your Dimplex Indoor Fireplace isn't turning on, it could be due to several reasons. It might be due to improper operation. Check for loose wiring in the unit. A defective heater switch or a defective remote control receiver (if applicable) could also be the cause. In such cases, replace the heater switch or the remote control receiver kit.
  • A
    Alexis VanceAug 27, 2025
    What to do if my Dimplex Indoor Fireplace is making excessive noise with the heater on?
    • T
      tmooreAug 27, 2025
      If your Dimplex Indoor Fireplace is making excessive noise when the heater is on, it could be due to a dirty blower assembly. Make sure that the exterior intake louvers and firebox cavity are free of dirt and dust. Another potential cause is a defective heater motor, which would need to be replaced.
  • A
    Alicia GutierrezAug 29, 2025
    Why does my Dimplex Indoor Fireplace unit turn on and off by itself?
    • M
      Mary FergusonAug 29, 2025
      Your Dimplex Indoor Fireplace might be turning on and off by itself because the remote control has a similar frequency to other remotes in the area; try replacing the remote control. Radio frequency disturbance from outside sources could also be the reason; in this case, replace the remote control and the Remote Control Receiver Kit, where necessary. A defective Remote Control Receiver could also be the culprit; replace the Remote Control Receiver.
  • B
    Brian BensonSep 18, 2025
    How to fix light leaking around the log set on Dimplex Indoor Fireplace?
    • L
      Lisa RoweSep 18, 2025
      To fix light leaking around the log set of your Dimplex Indoor Fireplace, check the log set for proper fit, as it may not be positioned correctly.
  • Y
    ymorganSep 12, 2025
    Why is the heating element glowing red in my Dimplex Indoor Fireplace?
    • K
      Kristopher CobbSep 12, 2025
      Small glowing sections of the heating element in your Dimplex Indoor Fireplace are considered normal. However, if larger glowing sections are causing the heater to trip the thermal cutout, unplug the unit, discontinue use, and replace the heater elements.
  • B
    brittanyrodriguezSep 8, 2025
    How to fix Dimplex Indoor Fireplace heater fan that runs continuously?
    • K
      Kayla EdwardsSep 8, 2025
      If the heater fan in your Dimplex Indoor Fireplace runs continuously, the heater on/off switch is likely defective and needs to be replaced.
  • R
    Rhonda WheelerSep 5, 2025
    What to do if Dimplex Indoor Fireplace does not turn on manually?
    • M
      Mario BurchSep 5, 2025
      If your Dimplex Indoor Fireplace does not turn on manually, it might be due to improper operation. There might be no incoming voltage from the electrical wall socket/Breaker Panel, so check the Fuse/Breaker Panel. Another reason may be loose wiring, so check wiring connections. It could also be a defective On/Off Switch, a defective Heater Switch, or a defective Remote Control Receiver (if applicable), so replace them if needed.

Summary

Operation

Manual Controls

Details manual controls for units without remote.

Remote Control Initialization

Steps to synchronize the remote control and receiver.

Remote Control Usage

How to operate the fireplace using the remote control.

Maintenance

Wiring Diagram

Input Voltage Changing

Rewire Unit From 208;240 Volt To 120 Volt With Remote Controls

Rewire Unit From 208;240 Volt To 120 Volt Without Remote Controls

Troubleshooting Guide

General

Troubleshooting common problems and their solutions.

Flame Frozen

Troubleshooting steps when the flame effect is stuck.

Flame not bright or flame not visible

Solutions for dim or invisible flame effects.

Heater Troubleshooting

Dimplex 6900640659 Specifications

General IconGeneral
Fuel TypeElectric
Model Number6900640659
Voltage120 V
Flame EffectYes
Adjustable ThermostatYes
Remote ControlYes
Overheat ProtectionYes
Product TypeFireplace
Power Cord Length6 ft
TypeElectric Fireplace

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