To Next PageTo Next PageWhat to do if my Dimplex 690932 Indoor Fireplace shuts off or beeps when the heater is on?
If your Dimplex Indoor Fireplace shuts off or beeps when the heater comes on, it might be due to a power surge interference. Try unplugging the unit for 15 minutes to allow it to de-energize and reset the main control board. Consider installing a power regulator board between the main control board and the heater assembly.
What to do if my Dimplex Indoor Fireplace heater emits an odor?
It's normal for the Dimplex Indoor Fireplace heater to emit an odor briefly when initially turned on, as it burns off dust accumulated during manufacturing or operation. If the odor persists, the heater assembly may be defective and require replacement.
Why do lights dim in room when my Dimplex Indoor Fireplace is on?
The lights may dim because the Dimplex Indoor Fireplace is drawing close to the circuit's current rating. To resolve this, move the unit to another outlet or install it on a dedicated 15 amp circuit.
What to do if my Dimplex 690932 turns on/off by itself?
If your Dimplex Indoor Fireplace turns on and off by itself, the gWaveTM sensor might be triggered by an external force. Ensure the sensor area is clear of objects and that direct light beams or reflections aren't shining into the sensor. If the issue persists, you can deactivate the gWaveTM feature.
Why does my Dimplex 690932 heater emit an odor?
It's normal for the heater of your Dimplex Indoor Fireplace to emit an odor briefly when initially turned on, as it burns off dust accumulated during manufacturing or operation. However, if the odor persists, the heater assembly may be defective and require replacement.
Why is the flame shuddering on my Dimplex Indoor Fireplace?
If the flame shudders on your Dimplex Indoor Fireplace, the flicker motor may be defective and require replacement.
Why is there excessive noise with my Dimplex Indoor Fireplace heater on?
Excessive noise with the heater on may be due to a dirty heater assembly. Ensure that exterior intake louvers and the fireplace cavity are free of dirt and dust. If the noise persists, the heater assembly may be defective and require replacement.
Why is there grinding or excessive noise with my Dimplex Indoor Fireplace heater off?
Grinding or excessive noise with the heater off may be caused by the flicker rod hitting or rubbing against internal components. Ensure the rod is straight and mounted properly in the bracket, spinning freely away from other components. Replace if necessary. The flicker motor may also be defective and require replacement.
Why does my Dimplex Indoor Fireplace turn on and off by itself?
If your Dimplex Indoor Fireplace turns on and off by itself, the gWaveTM sensor may be triggered by an external force. Ensure the sensor area is clear of objects and the unit isn't situated where direct beams or reflections of light can shine into the sensor.
What to do if my Dimplex 690932 fan turns on but there is no heat?
If the fan in your Dimplex Indoor Fireplace turns on but there is no heat, the relay board or the heater assembly may be defective and require replacement.
General| Fuel Type | Electric |
|---|---|
| Flame Effect | Yes |
| Adjustable Thermostat | Yes |
| Remote Control | Yes |
| Voltage | 120V |
| BTU | 5100 BTU |
| Heating Area (Sq. Ft.) | 400 sq. ft. |
| Wattage | 1500W |
| Product Type | Fireplace |
