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kristyshannonAug 31, 2025
What to do if my Dimplex 690932 flame is shuddering?
- CClayton MirandaAug 31, 2025
If the flame in your Dimplex Indoor Fireplace is shuddering, the flicker motor may be defective and require replacement.
What to do if my Dimplex 690932 flame is shuddering?
If the flame in your Dimplex Indoor Fireplace is shuddering, the flicker motor may be defective and require replacement.
What to do if my Dimplex 690932 Indoor Fireplace shuts off or beeps when the heater is on?
If your Dimplex Indoor Fireplace shuts off or beeps when the heater comes on, it might be due to a power surge interference. Try unplugging the unit for 15 minutes to allow it to de-energize and reset the main control board. Consider installing a power regulator board between the main control board and the heater assembly.
What to do if my Dimplex 690932 fan turns on but there is no heat?
If the fan in your Dimplex Indoor Fireplace turns on but there is no heat, the relay board or the heater assembly may be defective and require replacement.
What to do if Dimplex Indoor Fireplace does not turn on with gWave controls?
If your Dimplex Indoor Fireplace is not turning on with the gWave controls, refer to the Operation Section for proper usage. Also, check the fuse/breaker panel to ensure there is incoming voltage from the electrical wall socket. Loose wiring could also be the cause, so inspect the wiring connections. If none of these resolve the issue, the gWave assembly may be defective and require replacement.
What to do if my Dimplex 690932 Indoor Fireplace doesn't turn on with gWave controls?
If your Dimplex Indoor Fireplace doesn't turn on with the gWaveTM controls, check the fuse/breaker panel for incoming voltage from the electrical wall socket. You should also check the wiring connections for any looseness. If the green indicator light next to the sensor is flashing, the gWaveTM assembly may be defective and need replacement.
Why is the flame shuddering on my Dimplex Indoor Fireplace?
If the flame shudders on your Dimplex Indoor Fireplace, the flicker motor may be defective and require replacement.
What to do if Dimplex Indoor Fireplace does not turn on with the remote?
If your Dimplex Indoor Fireplace is not turning on with the remote control, first refer to the Operation Section for proper usage. If the issue persists, install a new battery into the remote control. If that doesn't work, the remote control or the floating display assembly might be defective and need replacement.
What to do if my Dimplex 690932 heater is turning off after a couple of minutes?
The Dimplex Indoor Fireplace heater might be turning off after a couple of minutes due to several reasons. First, ensure the set temperature is above the room temperature. Another potential cause is a buildup of dirt or dust in the heater assembly. Make sure that the exterior intake louvers and the fireplace cavity are free of dirt and dust. Finally, the heater assembly may be defective and require replacement.
What to do if my Dimplex 690932 turns on/off by itself?
If your Dimplex Indoor Fireplace turns on and off by itself, the gWaveTM sensor might be triggered by an external force. Ensure the sensor area is clear of objects and that direct light beams or reflections aren't shining into the sensor. If the issue persists, you can deactivate the gWaveTM feature.
Why do lights dim in room when my Dimplex Indoor Fireplace is on?
The lights may dim because the Dimplex Indoor Fireplace is drawing close to the circuit's current rating. To resolve this, move the unit to another outlet or install it on a dedicated 15 amp circuit.
General| Fuel Type | Electric |
|---|---|
| Flame Effect | Yes |
| Adjustable Thermostat | Yes |
| Remote Control | Yes |
| Voltage | 120V |
| BTU | 5100 BTU |
| Heating Area (Sq. Ft.) | 400 sq. ft. |
| Wattage | 1500W |
| Product Type | Fireplace |
