What to do if my Dimplex Indoor Fireplace heater is not turning on, but flame effect is still functioning?
If the heater isn't turning on but the flame effect is still working, trace the wiring in the unit. Also, the main control board or heater assembly may be defective and require replacement.
Why is there excessive noise with my Dimplex Indoor Fireplace heater on?
Excessive noise with the heater on may be due to a dirty heater assembly. Ensure that exterior intake louvers and the fireplace cavity are free of dirt and dust. If the noise persists, the heater assembly may be defective and require replacement.
Why is there grinding or excessive noise with my Dimplex Indoor Fireplace heater off?
Grinding or excessive noise with the heater off may be caused by the flicker rod hitting or rubbing against internal components. Ensure the rod is straight and mounted properly in the bracket, spinning freely away from other components. Replace if necessary. The flicker motor may also be defective and require replacement.
Why does my Dimplex Indoor Fireplace trip the circuit breaker?
If the Dimplex Indoor Fireplace trips the circuit breaker or blows a fuse when turned on, it could be due to a short in the unit's wiring, which requires tracing the wiring. Alternatively, the current rating of the circuit breaker or fuse may be insufficient because other appliances are drawing too much power. Try plugging the unit into another outlet or installing it on a dedicated 15 amp circuit.
What to do if my Dimplex 690932 Indoor Fireplace doesn't turn on with the remote?
If your Dimplex Indoor Fireplace isn't turning on with the remote control, the batteries might be dead, so try installing new batteries. If that doesn't work, the remote control or the floating display assembly could be defective and need replacement.
Why isn't the heater on my Dimplex 690932 Indoor Fireplace working, but the flame is?
If the heater on your Dimplex Indoor Fireplace isn't turning on, but the flame effect is still working, there might be loose wiring within the unit. In this case, you should trace the wiring. Additionally, the main control board or the heater assembly itself could be defective and require replacement.
Why do lights dim when my Dimplex 690932 Indoor Fireplace is on?
If the lights dim in the room when your Dimplex Indoor Fireplace is on, it means the unit is drawing close to the circuit's current rating. To resolve this, move the fireplace to another outlet or install it on a dedicated 15 amp circuit.
General| Fuel Type | Electric |
|---|---|
| Flame Effect | Yes |
| Adjustable Thermostat | Yes |
| Remote Control | Yes |
| Voltage | 120V |
| BTU | 5100 BTU |
| Heating Area (Sq. Ft.) | 400 sq. ft. |
| Wattage | 1500W |
| Product Type | Fireplace |
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