What to do if my Dimplex 690932 Indoor Fireplace is not turning on with the Remote Control?
If your Dimplex Indoor Fireplace isn't turning on with the remote control, first install a new battery into the remote control. If that doesn't work, the remote control may be defective and require replacement. Alternatively, the main control board/display assembly or the power supply could be defective and need replacing.
What to do if my Dimplex 690932 is not turning on with the gWaveTM controls?
If your Dimplex Indoor Fireplace doesn't turn on with the gWaveTM controls, check the fuse/breaker panel to ensure there is incoming voltage from the electrical wall socket. Also, check the wiring connections for any looseness. If the green indicator light to the right of the sensor is flashing, the gWaveTM assembly may be defective and need replacement.
What to do if my Dimplex 690932 flame is not visible?
If the flame is not visible in your Dimplex Indoor Fireplace, check the wiring connections for any looseness. If the wiring is secure, the flame LED light assembly or the main control board may be defective and require replacement.
What to do if my Dimplex 690932 fan turns on but there is no heat?
If the fan in your Dimplex Indoor Fireplace turns on but there is no heat, the relay board or the heater assembly may be defective and require replacement.
What to do if my Dimplex 690932 Indoor Fireplace shuts off and beeps when heater comes on?
If your Dimplex Indoor Fireplace shuts off and beeps when the heater comes on, unplug the unit for 15 minutes to allow it to de-energize and reset the main control board. You can also install a power regulator board between the main control board and the heater assembly.
What to do if my Dimplex 690932 flame is shuddering?
If the flame in your Dimplex Indoor Fireplace is shuddering, the flicker motor may be defective and require replacement.
Why does my Dimplex Indoor Fireplace circuit breaker trip when turned on?
Your Dimplex Indoor Fireplace may trip the circuit breaker due to a short in the unit wiring. You can trace the wiring to identify the issue. Alternatively, the circuit may be overloaded. Try plugging the unit into another outlet or installing it on a dedicated 15 amp circuit, as additional appliances may exceed the current rating of the circuit breaker or fuse.
What to do if my Dimplex Indoor Fireplace log set or media bed does not light up?
If the log set or media bed in your Dimplex Indoor Fireplace does not light up, check the wiring connections for any looseness. If the wiring is secure, the media LED light assembly, log set, log set junction board, or main control board may be defective and require replacement.
What to do if my Dimplex 690932 Indoor Fireplace section of colored lights does not light up or is a different color?
If a section of colored lights in your Dimplex Indoor Fireplace does not light up or displays a different color, the media LED light assembly may not be working and require replacement.
Why is there buzzing noise coming from my Dimplex Indoor Fireplace heater assembly?
A small amount of noise is normal, as there is a small current of electricity running through the motor. Excessive buzzing noise can be minimized by use of power regulator board installation.
General| Fuel Type | Electric |
|---|---|
| Flame Effect | Yes |
| Adjustable Thermostat | Yes |
| Remote Control | Yes |
| Voltage | 120V |
| BTU | 5100 BTU |
| Heating Area (Sq. Ft.) | 400 sq. ft. |
| Wattage | 1500W |
| Product Type | Fireplace |
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