Dimplex DF3033ST Service Manual

13
Troubleshooting Guide
PROBLEM CAUSE SOLUTION
General
Circuit breaker trips or fuse blows
when unit is turned on
Short in unit wiring. Trace wiring in unit.
Improper circuit current rating Additional appliances may exceed the current rating
of the circuit breaker or fuse. Plug unit into another
outlet or install unit on a dedicated 15 amp circuit.
Unit turns on or off by itself Remote Control has a similar frequency to
other remotes in the area.
Change the frequency of the Remote Control - See
Operation Section.
Radio frequency disturbance from outside
sources.
Change the frequency of the Remote Control - See
Operation Section.
Defective Remote Control Receiver Replace Remote Control Receiver. Initialize Remote
Control and Receiver
Lights dim in room while the unit is
on
Unit is drawing close to circuit current
rating
Move the unit to another outlet or install unit on a
dedicated 15 amp circuit
Power Cord gets warm Normal Operation The power cord may get slightly warm to the touch
when the heater is on
Defective Power Cord Replace Power Cord if cord gets hot to the touch.
Appearance
Fireplace does not turn on Manually Improper operation Refer to Operation Section
No incoming power from the electrical wall
socket
Check fuse/breaker panel
Defective On/Off Switch Replace On/Off Switch
Defective Remote Switchboard Replace Remote Switchboard
Fireplace does not turn on using the
Remote Control
Improper operation Refer to Operation Section
Child lock Enabled (Back light on display
not coming on when buttons are pressed)
Disable Child lock, see operation section.
Remote Control not initialized to replace Initialize the Remote Control
Loose wiring. Check wiring connections.
Remote Control not working Install new battery into the Remote Control. Initialize
Remote Control.
Replace Remote Control or Remote Control Receiver
where necessary. Initialize Remote Control Receiver
and Remote Control.
Flame Frozen Defective Flicker Motor Replace Flicker Motor
Loose wiring Check wiring connections
Flame not bright or ame not visible Burnt out light bulbs Replace light bulbs
Loose wiring Check wiring connections
Defective Lower Light Harness Replace Lower Light Harness
Log set dim, not glowing Burnt out light bulbs Replace light bulbs
Flame Shutter Defective Flicker Motor Replace Flicker Motor
Light leaking around the log set Log set not positioned properly Check log set for proper t

Dimplex DF3033ST Specifications

General

Brand	Dimplex
Model	DF3033ST
Category	Indoor Fireplace
Language	English