Why is my Dimplex Stove making excessive noise with the heater on?
If there is excessive noise with the heater on in your Dimplex Stove, it could be due to a dirty heater assembly. Ensure that the exterior intake louvers and firebox cavity are free of dirt and dust. It could also be caused by a defective heater assembly, so replace the heater assembly.
Why Dimplex Stove does not turn on with remote?
If your Dimplex Stove is not turning on with the remote, it could be due to several reasons: * Improper operation: Refer to the Operation Section. * Remote control not initialized to stove: Initialize the remote control. * Defective remote control: Install a new battery into the remote control and reinitialize the remote where necessary. * Defective 3-position switch: Replace the 3-position switch. * Defective Remote Control Receiver: Replace the Remote Control Receiver and initialize it with the remote control.
What to do if Dimplex Stove heater is not turning off?
If your Dimplex Stove heater is not turning off, this could be due to improper operation. Refer to the Operation Section. It may also be due to a defective heater on/off switch, in which case you should replace the heater on/off switch. A defective thermostat or remote control receiver could also be the cause, so replace the thermostat or remote control receiver, initializing with remote control.
Why is the heater on my Dimplex Stove not turning on?
If your Dimplex Stove heater is not turning on, this could be due to improper operation. Refer to the Operation Section. It may also be due to loose wiring, so check the wiring connections. Other possible causes include a defective heater on/off switch (replace the heater on/off switch), a defective thermostat (replace the thermostat), or a defective heater assembly (replace the heater assembly).
Why does my Dimplex Stove circuit breaker trip or fuse blow?
If the circuit breaker trips or a fuse blows when you turn on your Dimplex Stove, it could be due to a short in the unit wiring, so tracing the wiring in the unit is suggested. Alternatively, the issue might be that additional appliances are exceeding the current rating of the circuit breaker or fuse. In this case, try plugging the unit into another outlet or installing it on a dedicated 15 amp circuit.
Why lights dim when Dimplex Stove is on?
If the lights are dimming in the room while your Dimplex Stove is on, it's likely that the unit is drawing close to the circuit's current rating. To resolve this, try moving the unit to another outlet or installing it on a dedicated 15 amp circuit.
Why is there light leaking around the log set on my Dimplex Stove?
If light is leaking around the log set of your Dimplex Stove, it is probably because the log set is not positioned properly. Check the log set for proper fit.
What causes a flame to be frozen on a Dimplex Stove?
If the flame is frozen on your Dimplex Stove, it could be due to a defective flame motor, so replacing the flame motor is suggested. It could also be due to loose wiring, so check the wiring connections.
Why is the heating element in my Dimplex Stove glowing red?
Small glowing sections of the heating element are considered normal. However, if larger glowing sections are causing the heater to trip the thermal cutout, unplug the unit, discontinue use, and replace the heater assembly.
Why does my Dimplex Stove heater emit an odor?
A brief odor emitted from the heater when initially turned on is normal, as the heater burns off any dust accumulated during manufacturing or operation. However, if the odor persists, it could indicate a defective heater assembly, in which case you should replace the heater assembly.
Always read the entire manual before operating the stove to ensure safety and prevent damage.
Avoid burns by keeping skin away from hot surfaces; keep combustibles 3FT from unit.
Exercise extreme caution when children or invalids are near an operating heater.
Always disconnect the stove from the power outlet when it is not in use.
Do not operate a unit with a damaged cord or if the heater has malfunctioned.
This stove is designed for indoor use only and should not be operated outside.
Avoid use in bathrooms or laundry areas; never locate near bathtubs or water containers.
Do not run the cord under carpeting or cover it; arrange away from traffic areas.
Turn controls off, then remove the plug from the outlet to disconnect the unit.
Do not insert objects into openings to prevent shock, fire, or damage.
Do not block air intake or exhaust; avoid use on soft surfaces that may block openings.
Do not use in areas with gasoline, paint, or flammable liquids or vapors.
Use the stove only as described; unauthorized modifications can cause fire or injury.
Use polarized outlets; avoid extension cords, but if necessary, use 16 AWG rated 1875W.
Do not burn wood or other materials in the stove.
Do not strike the clear door panel.
Always use a certified electrician for new circuits or outlets.
Always use properly grounded, fused, and polarized outlets.
Disconnect all power before performing any cleaning or maintenance.
Store the unit and cord in a dry place, free from vibration and damage.
A 15amp, 120 volt circuit is required; a dedicated circuit is preferred.
Ensure the power cord is not pinched or against sharp edges to prevent hazards.
Construction and outlet wiring must comply with local building codes.
Do not attempt to wire own outlets; use a licensed electrician for safety.
Ensure the unit's main switch is OFF before plugging into a 15Amp/120volt outlet.
Controls manual or remote operation; center position is off.
Supplies power to the heater fan and element.
Adjusts temperature by turning clockwise to increase heat, counter-clockwise to decrease.
Resets the heater if it overheats by switching the main switch to OFF for 5 minutes.
Uses ON and OFF buttons on the remote transmitter to control the fireplace.
Replace the 12 volt (A23) battery by sliding open the cover and installing correctly.
Replace bulbs when flame clarity diminishes; allow bulbs to cool before touching.
Procedure to replace the single upper bulb, involving opening the door and bracket.
Procedure to replace the two lower bulbs, requiring logset removal.
Clean the door with a damp, lint-free cloth; dry completely to prevent water spots.
Clean the door with a damp, lint-free cloth; dry completely to prevent water spots.
Use warm water only to clean painted surfaces; avoid abrasive cleaners.
Except for bulb replacement and cleaning, use an authorized service representative.
Covers defects in material/workmanship for 12 months from purchase in eligible regions.
Excludes light bulbs, misuse, neglect, incorrect installation, and unauthorized repairs.
Contact Dimplex Technical Service with proof of purchase for warranty claims.
Defines responsibilities for repair, replacement, and purchaser transport costs.
Clarifies that services are not on-site unless requested and paid for by the purchaser.
Covers liability limitations, consequential damages, and how laws apply.
To Next Page
General
