How to fix Dimplex Noir RTOPSTV20GN flame effect not starting?
If the Dimplex Stove flame effect isn't starting, first ensure the mains plug is correctly plugged into the wall socket. Also, check that the water tank is full, and there's water in the sump. Verify that the low voltage connector is properly connected. Finally, make sure the Transducer Unit is correctly seated in the molded recess within the sump.
Why is the flame effect too low on my Dimplex Noir RTOPSTV20GN?
If the flame effect on your Dimplex Stove is too low, try these steps: First, increase the flame level by slowly turning the control knob ‘D’ to the left. If that doesn't work, the metal disc in the transducer might be dirty; clean it with the soft brush provided. Also, ensure the wire from the Transducer Unit isn't sitting over the metal disc; direct it to the back of the sump, making sure it sits in the side slot as it exits the sump.
What to do if main lamps aren't working on Dimplex Noir RTOPSTV20GN?
If the main lamps aren't working and there are no flames or smoke in your Dimplex Stove, the water tank may be empty. Refill the water tank according to the maintenance instructions. Also, check that the plug is correctly connected to the wall socket and that switch ‘A’ is in the ‘ON’ position.
Why does my Dimplex Noir RTOPSTV20GN have an unpleasant smell?
If you notice an unpleasant smell when using your Dimplex Stove, it could be due to dirty or stale water. Clean the unit as described under maintenance. Also, ensure you're using only filtered tap water, as unfiltered tap water can cause this issue.
How to reduce smoke from Dimplex Noir RTOPSTV20GN Stove flame effect?
If the flame effect on your Dimplex Stove produces too much smoke, the flame effect setting might be too high. Try turning the flame effect control knob ‘D’ to the right, about ¼ of a turn at a time, and allow the flame generator some time to adjust to the new setting.
Prevent overheating by not covering the heater and ensuring clear airflow.
Check for damage before use; replace damaged cords by qualified persons.
Appliance must be earthed and used with correct AC supply voltage.
Age restrictions and supervision for safe use by children and those with reduced capabilities.
Step-by-step guide for fitting lamps and connecting the transducer assembly.
How to fill the water tank with filtered water and install it correctly.
Location and function of the main power switch 'A'.
Operation of switch 'B' for flame/heat and knobs 'C' (thermostat) and 'D' (flame intensity).
Diagnosis and solutions for issues preventing the flame effect from activating.
General| Model Number | RTOPSTV20GN |
|---|---|
| Category | Stove |
| Brand | Dimplex |
| Type | Electric Stove |
| Fuel Type | Electric |
| Heat Output | 2 kW |
| Style | Traditional |
| Flame Effect | Optiflame |
| Thermostat | Yes |
| Remote Control | Yes |
| Timer | Yes |
| Colour | Black |
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