Symptom Cause Corrective Action
The ame effect
will not start.
Mains plug is not plugged in.
Low water level.
Low voltage connector not connected
properly. (See Fig.5)
The Transducer Unit is not sitting
correctly in the sump
Check plug is connected to wall
socket correctly.
Check that the water tank is full and
there is water in the sump.
Check that the connector is inserted
correctly. (See Fig.5)
Ensure the Transducer in sitting down
into the moulded recess in the sump
The ame effect is
too low.
The Metal Disc in the transducer
might be dirty.
The wire from the Transducer Unit is
sitting over the metal disc
Clean the Metal Disc with soft brush
supplied. See ‘Maintenance.’ for a
step by step procedure.
Direct the wire to the back of the
sump and make sure it sits into the
side slot exiting the sump.
Unpleasant smell
when unit is used.
Dirty or stale water.
Using unltered tap water.
Clean the unit as described under
maintenance.
Use only ltered tap water.
Main lamps are
not working and
there are no
ames or smoke.
There is no water in the water tank Follow instructions under
Maintenance, ‘Filling the water tank’.
Check the plug is connected to the
wall socket correctly and that Switch
‘A’ Fig. 3 is in the ‘ON’ ( I ) position.
Troubleshooting
PATENT / PATENT APPLICATION
Products within the Optimyst range are protected by one or more of the following patents and
patent applications:
Great Britain GB 2402206, GB 2460259, GB 2460453 , GB 2418014, GB 2465738, GB 2449925,
GB 2465537, GB2455277, GB1020534.2, GB1020537.5, GB1110987.3
United States US 7967690, US 2010299980, US 2011062250, US 2008028648, US 13/167,042
Russia RU2008140317
European EP 2029941, EP 2201301, EP 2315976, EP 1787063, EP07723217.1 , EP11170434.2,
EP 11170435.9
China CN 101883953, CN 200980128666.2, CN 101057105, CN 101438104
Australia AU 2009248743, AU 2007224634
Canada CA 2725214, CA 2579444, CA 2645939
International Patent Application WO 2006027272
South Africa ZA 200808702
Mexico MX 2008011712
Korea KR 20080113235
Japan JP 2009529649
Brazil BR P10708894-9
India IN 4122/KOLNP/2008
New Zealand NZ 571900
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