DirecTV HD RECEIVER - DIRECTV Receiver will not turn on

Chapter 1
Chapter 2 Chapter 3 Chapter 4 Chapter 5
Chapter 4 - Troubleshooting
75
Possible Causes:
Problem: DIRECTV
®
Receiver will not turn on
Your receiver won’t turn on with either the remote or from the front panel.
- Remote batteries are dead.
- Receiver or power strip is not plugged in to a power source, or power cord is not plugged in to receiver.
- Wall outlet is dead.
Solution:
- Make sure the remote control MODE switch is in the left-most position (DIRECTV Mode), and press PWR (power key) or press
POWER button on the front panel of the receiver.
- Verify that the power cord is plugged into the DIRECTV
®
Receiver and the wall outlet.
- Check the outlet or power strip to make sure it is “live” by plugging in something else.
- Replace batteries in remote control.
- Be sure remote is pointed at remote sensor on receiver, and sensor is not blocked.
- Try plugging receiver into a different wall outlet.
- Unplug receiver for five minutes, and then plug it in again.
- Press TV POWER ON. Press it again, if needed.
- If your receiver is plugged into a power strip, check the power strip and reset its circuit breaker, if needed.
DIRECTV
®
Receiver or TV Problems