How to troubleshoot 'Presence Impulse Error' on DITEC Entrematic Hurricane DS20?
If the DITEC Door Opening System shows a 'Presence Impulse Error', ensure the monitoring output is connected and the connections are OK. If the issue continues, replace the presence activation unit.
Why is my DITEC Door Opening System showing a 'Motor Temperature High' error?
If the DITEC Door Opening System displays a 'Motor Temperature High' error, it could be due to the door's duty cycle being too high for the current speed settings and hold open time. If the motor is warm, place the door in the OPEN operation mode and wait at least one minute. Reduce the speed and increase the hold open time parameters. Alternatively, if a heavy-duty motor has been replaced with a normal-duty motor, set the door to OPEN operation mode and wait at least five minutes.
How to fix a DITEC Door Opening System with an extinguished display?
If the DITEC Door Opening System display is extinguished, check the mains power and power supply cable. Perform a RESET. If the problem remains, replace the main control unit or the power supply.
How to resolve 'LDB/LDE Lock Error' on DITEC Entrematic Hurricane DS20?
If the DITEC Door Opening System displays a 'LDB/LDE Lock Error', check that the correct lock is installed and that the limit switches are working. If the problem persists, replace the lock.
What causes 'Emergency Action Time-out' on DITEC Door Opening System?
If the DITEC Door Opening System displays an 'Emergency Action Time-out' error, ensure that the door can open to the fully open position without obstruction.
What does '24 V Over Current Error' mean on my DITEC Door Opening System?
If the DITEC Door Opening System displays a '24 V Over Current Error', perform a RESET. If the error persists, check the connected sensors and other 24 V accessories. If the problem continues, the electronic unit with a flashing or extinguished LED may need to be replaced.
How to troubleshoot 'Lock Current Error' on DITEC Door Opening System?
If the DITEC Door Opening System shows a 'Lock Current Error', first check that the correct lock is installed. If the problem persists, replace the lock. If that doesn't work, perform a RESET; if the problem remains, the main control unit may need replacement.
What to do if my DITEC Entrematic Hurricane DS20 Door Opening System shows a 'Learn Error'?
If your DITEC Door Opening System displays a 'Learn Error', ensure the door can complete a full open/close cycle. Check for any obstructions or high friction, and then initiate a new 'Learn' cycle.
How to fix the 'EEPROM Error' on my DITEC Entrematic Hurricane DS20 Door Opening System?
If the DITEC Door Opening System displays an 'EEPROM Error', perform a RESET. Then, download a default parameter set and perform another RESET. If the problem persists, the main control unit may need to be replaced.
What causes the 'Emergency Unit Error' on my DITEC Entrematic Hurricane DS20?
If your DITEC Door Opening System displays an 'Emergency Unit Error', it could be due to low battery voltage. Try charging or replacing the battery. If the battery voltage measurement is incorrect, replace the escape route unit (if present); otherwise, replace the main control unit.
General| Operating Temperature | -20°C to +55°C |
|---|---|
| Power Supply | 230V AC, 50/60Hz |
| Safety Features | Obstacle detection |
| Encoder | Optional |
| Speed | Adjustable |
Details the intended application and scope of the Ditec DS20 Hurricane operator.
Essential safety guidelines to prevent injury and equipment damage during installation and operation.
Information on compliance with EMC directives and managing radio frequency interference.
Notes on product handling and disposal of hazardous materials for environmental compliance.
Specifies compliance requirements for glazing materials used with sliding doors.
Describes the basic opening and closing functions of the automatic door operator.
Details the role of the microprocessor in precise control and self-monitoring.
Explains integration with emergency units and features for safe egress.
Lists and illustrates all parts of the Ditec DS20 Hurricane system with part numbers.
Details components for the Active Leaf Panic Break-Out and Sidelite Break-Out systems.
Provides general advice, safety warnings, and critical checks before starting installation.
Ensures wall reinforcement, flatness, and substrate compatibility before mounting.
Summarizes the installation process and provides visual examples of configurations.
Details checks for opening dimensions, floor level, and plumbness for proper installation.
Step-by-step guide for mounting the header and jamb components securely.
Instructions for ensuring the header and jambs are plumb and level during installation.
Instructions for installing the tracks and guides for sidelite doors.
Procedures for hanging and adjusting the main active door leaves.
Guidance on securely installing glass panels using proper glazing and blocking techniques.
Instructions for attaching, securing, and removing the operator cover for maintenance.
Steps for initial electrical installation and connecting the main power supply.
Detailed steps for connecting the incoming mains power to the unit.
Description of PSU, Drive Unit, and Main Control Unit (MCU).
Details on wiring activation units, sensors, and managing sensor wire routing.
Step-by-step guide for connecting power, performing the learn cycle, and initial checks.
Explains the different learn function types and parameters detected automatically.
Guide to testing the display and configuring operator parameters via the MCU.
Describes how to interpret status indications and active impulses shown on the display.
Detailed explanations of all main control board parameters and their settings.
Details on connecting multiple operators for interlocking or synchronization.
Explains the functions and types of program selectors for mode selection.
Information on the accessory board connections and terminal labels.
Details on available electrical locks (LDP/LD) and their specifications.
Options for guide tracks for Full Break Out (FBO) pin guides.
Interpreting error codes and LED indicators on the main control unit display.
Guidance for checking and resolving issues with door movement and tracks.
Lists specific error codes, their reasons, and recommended remedies for resolution.
Procedures to verify proper operation and compliance after repairs or replacements.
Essential maintenance tasks including cleaning, belt checks, and fastener tightening.
Comprehensive checklist for regular inspections of door operation, safety features, and components.
Defines how door handing is referenced from the exterior side of the opening.
Specifies standards for automatic sliding doors, including sensors and safety.
Details requirements for preventing entrapment hazards in sliding door operation.
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