Dogtra Edge - Range and Stimulation Issues; Charging Problems; Addressing Skin Irritation

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3. The transmitter has no range, or the stimulation is weaker
when my dog is farther away.
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may decrease substantially.
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sight). Heavy brush, trees, hills, buildings, and/or moisture
will affect the range of your unit. For the best range, hold the
transmitter vertically above your head, and/or try moving to
higher ground.
- Any electrical conductors will affect the range, such as cars, chain-
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results, operate away from these structures.
4. My units are not holding a charge.
- The charging pin may be damaged. A metal pin inside the charging
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the repairs department.
- The charging port must be clean prior to charging, clean the dirt
out with a cotton swab and some rubbing alcohol. If the dog was
in salt-water, be sure to rinse the receiver and charging port with
clean water.
- For Dogtra units over two years old from the purchase date, the
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by contacting Dogtra for a replacement battery. Damages incurred
to the unit due to improper battery installations are not covered
under the warranty. Dogtra strongly recommends sending the unit
in for inspection.
5. My dog has skin irritation.
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