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Warranty And Repair Information
Platinum Limited Lifetime Warranty
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:$55$17<IRUWKH('*(7KHZDUUDQW\EHJLQVIURPWKHGDWHRISXUFKDVH)RUWKH¿UVWWZR
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:DUUDQW\GRHVQRWFRYHU/DERU)HHVDQG$FFHVVRULHVVXFKDVFKDUJHUVVSOLWWHUFDEOHVDQWHQQDV
VWUDSVDQGEDWWHULHV7KHFRVWRI$FFHVVRULHV/DERUIHHVDQG6KLSSLQJIHHVLQFXUUHGDUHWKH
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production by Dogtra.
To Qualify for the Dogtra Warranty
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under warranty. To register your Dogtra product, log onto our website at www.dogtra.com,
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completed within 30 days of purchase. If you do not have access to a computer, you can call our
toll free number at 1-888-811-9111, and one of our customer service representatives will register
the product for you. If you were unable to register your product within 30 days of purchase, we
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the original receipt. If your product is not registered and a proof of purchase is not available at
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estimates can differ from the actual purchase date. A serial number estimate is the only method
of determining an approximate date of purchase without product registration or a proof of
purchase.
Not Covered Under Warranty
Dogtra does not offer warranty for products that have been bought secondhand or as a resold
product.
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after 30 days from the date of purchase.
Issues of replacement and refunds on units purchased less than 30 days from an authorized
dealer must be addressed to the dealer directly. If the products purchased from an authorized
dealer are after 30 days from the date of purchase, please send the units to Dogtra for service and
repair.
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dog, improper maintenance, and/or lost units. All replacement costs for either the transmitter or
receiver will be the owner’s responsibility.
The warranty is void if the unit has been altered or an unauthorized person has damaged the unit
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:DUUDQW\LVQRWUHFRPPHQGHG,IWKHFXVWRPHUFKRRVHVWRUHSODFHWKHEDWWHULHVDQ\GDPDJHWR
the unit during the change-out by the owner will void the warranty.
The removal of serial numbers from any Dogtra products will void the warranty.
Dogtra reserves the right to retain and discard any parts or accessories that have been found
damaged upon replacement and repair.