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Troubleshooting Induction Cooktop
7 Troubleshooting
Abnormalities Key Checking Points and Troubleshooting
You plug in the power cord
and press the “On/Off” key,
but the indicator and display
do not light up.
• Is the power plug properly connected?
• Is the switch, power outlet, fuse, or power cord damaged?
The “On/Off” indicator
lights up and the display
works normally, but heating
does not start.
• Is the cookware compatible? Refer to “Using Compatible Cookware” on page 10.
• For other causes, please take the appliance to a repairing and maintenance site to be fixed.
Heating suddenly stops
during the process.
• Is the temperature of the oil too high when frying food?
• Is the temperature of the surroundings very high?
• Is the air inlet or air outlet of the induction cooker blocked?
• ls the default heating time of the induction cooker over?
• The self-safety protection of the induction cooker starts, wait for several minutes and connect
power to use it.
Code of failure E1 The main sensor is open circuit. If the problem persists, please take the appliance to a
repairing and maintenance site to be fixed.
E2 The main sensor is short circuit. If the problem persists, please take the appliance to a
repairing and maintenance site to be fixed.
E3 The main sensor is hot. ls the ceramic plate hot? If it is, when it is cool it will recover normally.
If the problem persists, please take the appliance to a repairing and maintenance site to be
fixed.
E4 The IGBT sensor is open circuit. If the problem persists, please take the appliance to a
repairing and maintenance site to be fixed.
E5 The IGBT sensor is short circuit. If the problem persists, please take the appliance to a
repairing and maintenance site to be fixed.
E6 The IGBT sensor is hot. Is the heat dissipation poor? lf it is, while it is cool, it will recover
normally. If the problem persists, please take the appliance to a repairing and maintenance site
to be fixed.
E7 The voltage is lower. Check the voltage. If the problem persists, please take the appliance to a
repairing and maintenance site to be fixed.
E8 The voltage is higher. Check the voltage. If the problem persists, please take the appliance to
a repairing and maintenance site to be fixed.
EA Dry burning protect. Check it. If the problem persists, please take the appliance to a repairing
and maintenance site to be fixed.
EB The main sensor is invalid. If the problem persists, please take the appliance to a repairing and
maintenance site to be fixed.
EC The fan is abnormal. If the problem persists, please take the appliance to a repairing and
maintenance site to be fixed.
Instruction Voltage range:
Low voltage protection: 80 ± 10V Low voltage recovery: 90 ± 10V
High voltage protection: 140 ± 10V High voltage recovery: 130 ± 10V
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