Dometic WDCVLW - Troubleshooting

17
TROUBLESHOOTING
Problem Reason Solution
Appliance does not start up Check that the door is closed tightly. Check
that the power plug is inserted properly.
Check that the electric supply fuse/breaker
is not tripped. Check that the water supply
tapsareopen.Ensuretheinlethoselters
are unobstructed. Check if the “Power” but-
ton is pressed. Check if the “Start/Pause”
button is pressed.
Door does not open Water remains in the drum.
Internal temperature is too high.
Water temperature is too high.
The machine’s safety design protections
are working. Disconnect the power. Recon-
nect the power after allowing the machine
to cool. Continue original cycle. Run spin
cycle if necessary.
Water does not get warm or hot The temperature sensor is damaged. Normal laundering can continue, but with-
out hot water. Contact the service center
promptly.
Water leakage The supply hose gasket is missing or
damaged.
The connection between inlet hose
or outlet hose and tap or laundering
machine is not tight. Drain pipe in the
room is blocked.
Check and fasten the water hoses. Clean
up the outlet hose and ask a specialized
technician to repair it when necessary.
Waterisoverowingfromthebot-
tom of the machine
The inlet hose is damaged or not con-
nectedrmly.
Outlet hose has water leakage.
The pump service plug is not tight.
Fixtheinlethose.Tightenthepumpser-
vice plug. Replace the drain pipe.
Indicator or display does not light Power is disconnected. The PC board
has problems.
Loose wiring connections.
Check if the power breaker/fuse is shut
down and power plug is connected correct-
ly.Contactaqualiedservicetechnician.
Detergent residue in the dis-
penser
Powdered detergent was used or liq-
uid detergents were not diluted.
Clean and wipe the dispenser. Use liquid
HE detergents or laundry pods per the
instructions.
Laundering effects are not satis-
factory
Theclothesaretoodirty,insufcient
detergent was used, or the wrong
cycle was chosen.
Do not wash heavily soiled fabrics. Select
a proper cycle. Add the proper detergent
quantity according to the instructions on
the detergent package.
Abnormal noise or vibration Check if the transport bolts have been
removed, and that the cabinet is installed
onasolidleveloor.Checkifthereareany
heavy or metal articles inside the drum.
Check if the legs in the laundering machine
are properly leveled.
Frozen appliance/drain pipe/
hose(s)
Appliance was located in a location
where freezing temperatures were
present and water was left in the drain
pipe and/or hose(s).
Verify the vehicle's supply water pipes are
not damaged. Disconnect the power supply
for the appliance. Wash the tap with warm
water to loosen the inlet hose. Remove the
inlet hose and immerse it in warm water.
Pour warm water into the laundering drum
and wait 10 minutes. Reconnect the inlet
hose to the tap, and check that the inlet
and outlet are working normally.