Dreame M12 User Manual

1717
EN
Error Possible Cause Solution
The appliance
does not work.
The appliance is out of battery or
its battery level is low.
Fully charge its battery before use.
The appliance is in the upright
position.
Recline the appliance backwards.
The appliance is overheatingdue
to blockageand the high-
temperature cut-ohas activated.
Clear the blockage and wait until
the temperature returns normal.
The Used Water Tank is full. Empty the Used Water Tank.
The handle, brush roller, or Used
Water Tank is not installed in
place.
Ensure the handle, brush roller, or
Used Water Tank are all properly in
place.
The appliance
charges slowly.
The temperature of the battery is
too low or too high.
Wait until the battery's temperature
returns normal.
The suction
power of the
appliance is
weak.
The lter is clogged.
Clean the Used Water Tank and
thelter that is in the dust cup.
There are some foreign objects
in the tube and the suction inlet
orthe tube and the suction
inletare blocked.
Clean the tube and the suction inlet.
The motor
is making a
strange noise.
There is too much dirty water in
the Used Water Tank.
Empty the Used Water Tank.
The suction inlet is blocked.
Clear any blockage in the suction
inlet.
The dirt level
indicator is solid
red.
The dirt sensor needs cleaning.
The dirt sensor is in the
tube. Please refer to the
troubleshootingsectionfor
guidance on howto clean the tube.
The concentration of the cleaner is
too high.
Dilute the cleaner with water at the
recommended ratio.
Someliquidother than the
ocially-approved cleanerhas
beenadded andlarge amounts
offoamareproduced.
Use only the ocially-approved
cleaner.
The display
screen does not
light up while
charging.
The power adapter is not plugged
into the electrical outlet.
Make sure the power adapter is
plugged in.
The appliance is not placed onto
the charging base properly.
Make sure the appliance is placed
onto the charging base properly.
If an error occurs, the appliancewill stop working. Please refer to the following table for
troubleshooting. If the problem persists, please contact the customer service.
FAQ

Dreame M12 Specifications

General

Type	Wet & Dry Vacuum Cleaner
Runtime	35 minutes
Charging Time	5 hours
Dustbin Capacity	0.5 liters
Features	Self-Cleaning
Accessories	Charging base
Suction Power	12, 000 Pa