Page 6 For technical questions, please call 1-888-866-5797. Item 63892
Troubleshooting
Problem Possible Causes Possible Solutions
Pump runs, but
will not deliver
any water.
1. Inlet Screen and/or Impeller clogged.
2. Low line voltage.
3. Check valve (sold separately)
stuck or installed backwards.
1. Remove Volute and Impeller. Clean out dirt and
debris from pump housing and around shaft. Clean
Impeller. Reinstall Volute and Impeller. Refer to
Quarterly Maintenance, paragraph 3 on page 5.
2. Consult an electrician.
3. Remove and examine check valve.
Pump won’t
start or run.
1. Check power connections
and circuits/fuses.
2. Inlet Screen and/or Impeller clogged.
3. Defective motor.
1. Consult an electrician.
2. Remove Volute and Impeller. Clean out dirt and
debris from pump housing and around shaft. Clean
Impeller. Reinstall Volute and Impeller. Refer to
Quarterly Maintenance, paragraph 3 on page 5.
3. Have a qualified service technician repair or replace.
Excessive noise
or vibration.
1. Debris in Impeller.
2. Discharge pipe restricted.
1. Remove Volute and Impeller. Clean out dirt and
debris from pump housing and around shaft. Clean
Impeller. Reinstall Volute and Impeller. Refer to
Quarterly Maintenance, paragraph 3 on page 5.
2. Clean Pump and discharge pipe.
Pump starts
and stops too
frequently.
1. Water temperature too high.
2. Check valve (sold separately)
stuck or installed backwards.
3. Back flow of water from
discharge pipe.
1. Do not exceed 77° F (25°C) water temperature.
2. Remove and examine check valve.
3. Install or inspect check valve (sold separately).
Follow all safety precautions whenever diagnosing or servicing the tool.
Disconnect power supply before service.
PLEASE READ THE FOLLOWING CAREFULLY
THE MANUFACTURER AND/OR DISTRIBUTOR HAS PROVIDED THE PARTS LIST AND ASSEMBLY DIAGRAM
IN THIS MANUAL AS A REFERENCE TOOL ONLY. NEITHER THE MANUFACTURER OR DISTRIBUTOR
MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND TO THE BUYER THAT HE OR SHE IS
QUALIFIED TO MAKE ANY REPAIRS TO THE PRODUCT, OR THAT HE OR SHE IS QUALIFIED TO REPLACE
ANY PARTS OF THE PRODUCT. IN FACT, THE MANUFACTURER AND/OR DISTRIBUTOR EXPRESSLY
STATES THAT ALL REPAIRS AND PARTS REPLACEMENTS SHOULD BE UNDERTAKEN BY CERTIFIED AND
LICENSED TECHNICIANS, AND NOT BY THE BUYER. THE BUYER ASSUMES ALL RISK AND LIABILITY
ARISING OUT OF HIS OR HER REPAIRS TO THE ORIGINAL PRODUCT OR REPLACEMENT PARTS
THERETO, OR ARISING OUT OF HIS OR HER INSTALLATION OF REPLACEMENT PARTS THERETO.
Record Product’s Serial Number Here:
Note: If product has no serial number, record month and year of purchase instead.
Note: Some parts are listed and shown for illustration purposes only,
and are not available individually as replacement parts.
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