Communicator Troubleshooting 3G Alarm Communicator Installation Manual
26
Communicator Troubleshooting
The status code for the radio signal strength, its typical troubles, possible causes and troubleshooting instructions is displayed in the table below.
Table 16: Radio Signal Strength
The table below displays the Network indicator codes and meaning of each code.
Table 17: Network indicator - Digit 3
Signal
Strength
CSQ Level
Signal
Indicator 1
Signal
Indicator 2
Signal Level
[dBm]
Signal Level
Status
Action Required
No Signal 0 0 0 -108.8 bad
Check all antenna connections.
Confirm 3G service is active in area.
Relocate Panel.
1 Bar 1 - 4 0 2 -108 ~ -103 weak
Relocate Panel if signal strength shows less than
3 bars.
2 Bars 5 - 6 0 1 -102 ~ -99 weak
3 Bars 7 - 10 2 1 -98 ~ -91 strong
Location is OK. 3G Signal Strength is greater
than CSQ 7.
4 Bars 11 - 13 2 1 -90 ~ -85 strong
5 Bars 14 + 1 1
-84 and
higher
excellent
Network indicator Value Means
OFF No Network Trouble
ON
Ethernet Cable disconnected
Ethernet DHCP failed
Radio connection has been rest
Radio IP failed
Flashing
Incoming transmission
Connect 24 programming
Outgoing transmission
Incoming transmission
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