PowerSeries Neo Installation Guide
Trouble 07 ā Device Tampers:
[01] Zone 001 - 128 Tamper: A wireless or hardwired zone configured for DEOL
operation is in tamper.
[02] Keypad 01 - 16 Tamper: A hardwired or wireless keypad is in tamper.
[03] Siren 01 - 16 Tamper: A wireless siren is in tamper.
[04] Repeater 01 - 08 Tamper: A wireless repeater is in tamper.
[05] Audio Station 01 - 04 Tamper: An audio station connected to an HSM2955 is in
tamper.
Trouble 08 ā RF Delinquency Trouble:
[01] Zone 001 - 128 RF Delinquency: No response from a wireless zone for 13
minutes. This trouble prevents arming until acknowledged or cleared using [*][2].
[02] Keypad 01 - 16 RF Delinquency: No response from a wireless keypad for 13
minutes.
[03] Siren 01 - 16 RF Delinquency: No response from a wireless siren for 13 minutes.
[04] Repeater 01 - 16 RF Delinquency: No response from a wireless repeater for 13
minutes.
Trouble 09 ā Module Supervisory Trouble:
[01] HSM2HOSTx not responding.
[02] Keypad 01 - 16 not responding.
[04] HSM2108 01 - 15 not responding.
[05] HSM2300 01 - 04 not responding.
[06] HSM2204 01 - 04 not responding.
[08] HSM2208 01 - 16 not responding.
[09] HSM2955 is not responding.
Trouble 10 ā Module Tamper:
[01] HSM2HOSTx Tamper.
[02] Keypad 01 - 16 Tamper.
[04] HSM2108 01 - 15 Tamper.
[05] HSM2300 01 - 04 Tamper.
[06] HSM2204 01 - 04 Tamper.
[08] HSM2208 01 - 16 Tamper.
[09] HSM2955 Tamper
Trouble 11 ā Communications:
[01] TLM: Telephone line disconnected from control panel.
[02] Receiver 01-04 FTC Trouble: Failure to communicate using programmed receiver
paths.
[03] Alt. Comm SIM Lock: SIM card has incorrect or unrecognized PIN.
[04] Alt. Comm Cellular: Radio or SIM card failure, low signal strength detected, or
cellular network fault.
[05] Alt. Comm Ethernet: Ethernet connection unavailable. A valid IP address is either
not programmed or the module was unable to get an IP with DHCP.
[06] Receiver 01-04 Absent: Alternate communicator unable to initialize a receiver.
[07] Receiver 01-04 Supervision: Alternate communicator unable to communicate with
a receiver.
[09] Alt. Comm Fault: The alternate communicator has stopped responding.
[10] Alt Comm FTC Trouble: The alternate communicator has failed to communicate
an internal event not generated by the panel.
Trouble 12 ā Not Networked Troubles:
[01] Zone 001-128 Not Networked Trouble: Generated when a zone becomes out of
sync with the wireless network or has not been synchronized with the network after
enrollment.
[02] Keypad 01-16 Not Networked Trouble: Generated when a keypad becomes out of
sync with the wireless network or has not been synchronized with the network after
enrollment.
[03] Siren 01-16 Not Networked Trouble: Generated when a siren becomes out of sync
with the wireless network or has not been synchronized with the network after
enrollment.
[04] Repeater 01-08 Not Networked Trouble: Generated when a repeater becomes out
of sync with the wireless network or has not been synchronized with the network after
enrollment.
[05] User 01 - 1000 Not Networked Trouble: Generated when a wireless key becomes
out of sync with the wireless network or has not been synchronized with the network
after enrollment.
IMPORTANT!
Ensure you have the following information available before contacting
Customer Support :
l Alarm controller type and version, (e.g., HSM2064 1.0):
Note: Version number can be accessed by entering [*][Installer Code]
[900] on any LCD keypad. This information is also located on a sticker on
the printed circuit board.
l List of modules connected to control panel, (e.g., HSM2108,
HSM2HOSTx etc.) .
Zone Configuration
l 16, 32, 64, or 128 wireless zones supported and up to 8 hard-
wired zones available on the controller
l 40 zone types and 14 programmable zone attributes
l Zone configurations available: normally closed, single EOL and
DEOL supervised
l Hardwired zone expansion (fully supervised) available using the
model HSM2108 (eight zone expander module)
l Wireless zone expansion (fully supervised) available using the
HSM2Host 2-way wireless integration module operating at
915MHz (North America), 433MHz (Europe) and 868MHz (inter-
national)
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