6
5
PROBLEM
XG1000 Controller
‘X’ Blue power LED
does not light up
The XG1000
Controller
LAN/Link LED
is not Green
DSC Bridge LED
does not light up
SOLUTION
1. Check that XG1000 is connected to power.
2. Check all power cables are firmly connected.
1. Check that the Ethernet cable connecting the XG1000 Controller to
the Router is firmly connected.
2. Try another Ethernet cable.
1. Check connections, the bridge is not receiving power.
TROUBLESHOOTING ///
If you are having trouble operating this product, please consult the guide below:
RANGE TEST
Perform this test if the LED indicator on the DSC bridge continuously
shows solid RED and does not change to GREEN.
1. To test the range between the XG1000 Controller and
DSC Bridge you will need to quickly press and release
the ‘RANGE TEST’ button on the front panel of the
XG1000 Controller (see diagram). The left LED (next to
the ACT LED) will turn GREEN when the test has begun.
(If the range test LED does not turn on, try pressing the
button one of two more times until it does, wait at least
15 seconds between button presses). Do NOT proceed
until the range test LED has turned on and is GREEN.
2. Go to the DSC Bridge and view the LED on the front it
should be flashing ORANGE about once a second. If it is not flashing at all or is flashing very
slowly (i.e. once every five seconds) or if the LED is solid RED or GREEN, the range test is failing
and you will need to locate the DSC Bridge closer to the XG1000 Controller. You can do this by
extending the wire to the Bridge device, just like you would for a DSC Panel.
The range test automatically shuts off after 5 minutes. To start the range test running again
push the ‘RANGE TEST’ button.
3. To finish the Range Test quickly press and release the ‘RANGE TEST’ button again on the front
panel of the XG1000 Controller. The range test LED will turn off. After the range test is complete
the LED on the DSC Bridge should be GREEN.
POWER INDICATOR
LAN LINK
RANGE TEST INDICATOR
ACT
STAT
REM
DEV
RANGE TEST ON/OFF
ACT
LINK
LAN
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