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DSPM Defender 3 - Page 44

DSPM Defender 3
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SF365-n Full Service Contract 24Hr/day 7 Days/week including
DSPM will provide all replacement parts for parts that are found defective during emergency service calls. If
Replaced parts are used from any Customer- spare parts kit, DSPM will replace them to the Customer-owned
spare parts kit with no charges to the Customer.
DSPM will include installation of any changes for safety reasons and at DSPM option, install any factory en-
hancements and upgrades, and reliability changes or improvements during the preventive maintenance service
call. Uninterruptible Power Systems (UPS) and Emergency Lighting Inverter’s batteries are NOT warranted
under this plan unless specied. DSPM will provide the maintenance and testing for the batteries at DSPM’s the
hourly rates in effect for DSPM. DSPM unless specied otherwise, will NOT provide Battery replacements but
will assist the customer in the replacement of the batteries through the battery manufacturers warranty.
This Full Service Plan is to be purchased while the equipment is still under current warranty coverage, or after
approval by DSPM and a Certication Inspection by DSPM.
This Full Service Plan covers all emergency calls to service the unit and one (1) Preventive Maintenance call per
year. Additional Preventive Maintenance calls can per purchased/added to the plan
This plan covers all replacement parts and labor including travel time and expenses for all emergency calls and
one (1) Preventive maintenance call to service the unit. All service calls will be made Seven (7) days a week with
exception of the DSPM’s designated holidays.
If the Customer requests remedial maintenance or preventive maintenance outside of the contracted coverage,
DSPM will provide this service. This service will be charged to the Customer at DSPM’s standard hourly rates in
effect at the time of the service, and will be subject to an available eld engineer.
DSPM will provide all replacement parts for parts that are found defective during emergency service calls. If
Replaced parts are used from any Customer-spare parts kit, DSPM will replace them to the Customer-owned
spare parts kit with no charges to the Customer.
DSPM will include installation of any changes for safety reasons and at DSPM option, install any factory en-
hancements and upgrades, and reliability changes or improvements during the preventive maintenance service
call. Uninterruptible Power Systems (UPS) and Emergency Lighting Inverter’s batteries are NOT warranted
under this plan unless specied. DSPM will provide the maintenance and testing for the batteries at DSPM’s the
hourly rates in effect for DSPM. DSPM unless specied otherwise, will NOT provide Battery replacements but
will assist the customer in the replacement of the batteries through the battery manufacturers warranty.
Title: Micro
Doc No.: 018-1000-02
Description: Emergency Lighting Inverter Users Manual Date: 07/26/2016
Rev: NR
1.877.DSPM.POWERPhone : 1.877.377.6769-
909.930.3335Fax:
www.dspmanufacturing.com
Website:
techsupport@dspmanufacturing.com
E-Mail:
44
Title: Three Phase 208 or 208Y/120Vac
Doc No.: 018-6000-00
Description: Emergency Lighting Inverter User’s Manual
Rev: NR
Date: 08/12/2022
Phone :
Website:
E-Mail:
Fax:
1.877.DSPM.POWER-1.877.377.6769
1.877.DSPM.POWER-1.877.377.6769
www.dspmanufacturing.com
techsupport@dspmanufacturing.com

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