10
FAULT FINDING
DOOR WILL NOT OPERATE FROM
A) Control Box
• Check power is on to Control Unit (Red L.E.D. illuminated).
• IF NOT, check mains plug and fuse.
• Plug fully engaged on top of Control Box.
• Motor wiring connections properly engaged.
• Manual release lever in “engaged” position.
• Limit Switch cams correctly set i.e. upper Limit Switch for fully open position,
lower limit switch for fully closed position.
• Move door manually to half-closed position and try again.
• Try operation with Hand Transmitter.
B) Handheld Transmitter
• Check door operates correctly using the Push Button on Power Head to prove system is OK.
• Try recoding Transmitter.
• Check battery in Transmitter is correctly fitted. L.E.D. should illuminate.
• Try new battery.
• Move aerial manually and try in different orientations, keeping it away from steel
structures and electrical cables.
DOOR OPERATES BUT FAILS TO FULLY OPEN OR REVERSES BEFORE CLOSING.
• Check manual operation for correct balance, not binding. Adjust if necessary.
• Spray silicone lubricant into tracks, do not grease.
• Check/adjust safety sensitivity setting.
• Check Limits.
BANGS HARD ON TRACK STOPS WHEN FULLY OPEN
• Check top (Cam “T”) Limit Switch setting.
• Adjust if necessary.
BANGS HARD ON GROUND AND REVERSES WHEN FULLY SHUT
• Check bottom (Cam “B”) Limit Switch setting.
• Adjust if necessary.
DOOR FAILS TO TRAVEL DOWN FROM OPEN POSITION – MOTOR RUNS AND
ROLLER DOOR BALOONS
• Check door curtain has smooth line of entry into tracks, as near vertical as possible.
• Check door tension is not too great, reduce spring tension if necessary. If the above
does not cure the problem, then the door may require a weight bar to be fitted.
SHORT RANGE REMOTE CONTROL
• Remote Control should give minimum of 6m range.
• Check battery is correctly fitted in Transmitter.
• Try new battery.
• Move aerial and try in different orientations, keeping away from steel structures and
electrical cables.
DOOR OPERATES BUT FAILS TO FULLY OPEN BUT REVERSES TO CLOSED
POSITION.
• Change Dip switch 2 on.
• Reset Limits.
• Re-adjust Sensitivity Adjustment.
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