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Dear New Ducane
®
Grill Owner,
You’re now the proud owner of a quality American-made gas grill! Your pride
should come from knowing that Ducane
®
Gas Grills has worked very hard to design a
grill that will bring you and your family years of barbecuing fun with very few
problems. The extensive research and innovative design work that goes into each and
every product has made us a leader in our industry.
Ducane Gas Grill components should last the life of their warranty; however,
there is always the possibility of component failure. If a covered part fails within your
warranty period, a replacement will be provided free of charge.
For your own safety, be certain you are receiving genuine Ducane replacement
parts. Ducane is the only grill manufacturer who fabricates all of their own warranty
parts. Using off-brand replacement parts will void your gas grill’s American Gas
Association certified approval. But more importantly, your family’s safety may be
at risk when you select off-brand replacement parts. For example, the port openings
on a replacement burner may vary slightly, and keep gas from flowing properly which
could cause a flashback or fire.
So for safety’s sake, if you ever need to replace a component on your new Ducane
Gas Grill, request genuine Ducane replacement parts by calling 1-800-308-3360. And
for even more information, visit our website at www.ducane.com.
Happy Grilling!
Ducane Gas Grills, Inc.
02/43
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