Durabrand DB1200 - DB1200 Service and Parts; Out-of-Warranty Service; Replacement Parts

11
Should your unit require service after the warranty period has expired, please contact the Consumer
Service center by one of the following methods:
Phone: 1-866-626-7863
Email: service@dbproducts.net
Do not return the unit to the retailer.
Out-of-Warranty replacement service is available for a nominal cost plus shipping and handling, using the
following procedure:
1. Contact the Consumer Service center to obtain an out-of-warranty replacement cost.
2. Carefully pack the product (preferably in the original package) and ship it by prepaid transportation
along with the replacement cost to the Consumer Service address listed below.
3. Please include your name, a return UPS shipping address (P.O. box not acceptable), and a daytime
phone number with your shipment.
4. Upon receipt and review, an equal new or renewed product will be returned to you.
5. Durabrand will pay the return shipping charges if the product is returned to an address within the U.S.A.
DB Consumer Service
Attn: Returns Center
21318 64th Ave. South
Kent, WA 98032
Toll Free: 1-866-626-7863
DB1200 SERVICE/PARTS
Out-of-Warranty Service
Should you require parts, please contact the Consumer Service center by one of the following methods:
Phone: 1-866-626-7863
Email: service@dbproducts.net
The following replacement parts are available:
Faceplate
Faceplate Case
Wire Harness
Trim Ring
Mounting Sleeve
Mounting Hardware
Replacement Parts