dymax ECE 5000 - Troubleshooting Common Issues; Troubleshooting Chart for ECE ZIP Shutter

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Dymax ECE Series UV Flood-Lamp Systems User Guide
Troubleshooting
If your ECE flood lamp is not responding as expected, please refer to the troubleshooting table below.
NOTE: When contacting Dymax, an authorized Dymax distributor, or manufacturer’s representative, be
sure to know and provide the following:
 Model number of equipment in question.
 Serial number of equipment in question.
 Product number of the adhesive in question (if applicable).
 Lot number of the adhesive in question (if applicable).
All returns to Dymax must be accompanied by a Return Merchandise Authorization (RMA). This number
must be obtained from a Dymax Customer Service Representative.
Table 1. Troubleshooting Chart for ECE ZIP Shutter
Problem
Possible Cause
Testing
Corrective Action
The shutter curtain
does not open or
close smoothly
One of the tension
screws is not tight
enough
All functions of the ZIP
Shutter operate properly
Adjust the curtain tension.
The shutter’s motor
continuously runs
One of the Limit
Switches is not
engaging properly
All functions of the ZIP
Shutter operate properly
Adjust the micro-switch
activating blade.
The shutter will
not operate
No power at shutter
Verify the supply voltage being
delivered to the shutter. Test
the voltage at pins 1 & 2 of the
8-pin connector (24 VDC)
Check and replace wiring If
light source is operational and
ZIP Shutter is not. If a
problem occurs within the
light source, consult manual.
The plug (41068) is
not installed in J5 of
the reflector housing
All functions of the ZIP
Shutter operate properly
Install the plug as described in
the installation instructions.