20
TROUBLESHOOTING
WARNING: SHOCK HAZARD
Spa systems contain live electricity.
Any work within spa systems should only be performed by qualified personnel.
NO POWER TO SPA (RUNNING ON 110 VOLTS)
If the spa is connected to a 110 Volt 15 Amp grounded outlet, test and reset the Power Cable
GFCI. If this doesn’t restore power to the spa, check the outlet’s circuit breaker in the house’s
main electrical service panel.
If the spa is connected to a 110 Volt 15 Amp grounded outlet but this outlet circuit also serves
other appliances besides the spa, it may cause the breaker for this circuit in the main house
panel to trip. If this occurs, you may need to upgrade this outlet circuit to 20 Amps to handle
the spa as well as the other appliances or add a dedicated outlet circuit for the spa. In either
case, please consult your licensed electrician.
GFCI IS TRIPPING (RUNNING ON 220 VOLTS)
For a new 220 Volt installation or for an ECO SPA recently converted from 110 Volt to 220
Volt operation the problem is most likely with the wiring of the 220 Volt circuit’s GFCI breaker.
If GFCI trips instantly the problem is usually the neutral wire path in the GFCI. For an ECO
SPA that has been installed and running satisfactorily for some time, the problem can be
isolated by unplugging or disconnecting the Ozonator unit, Heater, Pump and Light from the
Control System (“Pack”) one at a time and resetting the GFCI each time to see if the spa stops
tripping.
PUMP SURGES CONSTANTLY
This is caused by low water level. Check that the water level is 2” above the highest jet. Be sure
you are using the correct closed-top Filter Cartridges.
JET LOW FLOW PROBLEMS
Check to be sure that the Jets are turned to the Open position (Counterclockwise) and that the
Air Controls are in the Open position (Counterclockwise). Jets can be removed if necessary to
check for blockage or for replacement by turning the Jet counterclockwise until you hear a
“click”. Then pull the Jet straight out of the Jet Body. Reinstall the Jet by pushing it into the Jet
Body, making sure it’s in the correct position with the square tab on the underside of the Jet
face aligned to the slot in the Jet Body, and turn it clockwise.
The GFCI power cord must be tested to insure proper operation. To test, simply
depress the button marked TEST on the GFCI unit. The unit should stop operating and
the button marked RESET should pop up. Push the RESET button and the unit’s pilot
light will come on indicating that the unit is operating normally. IF THE INTERRUPTER
DOES NOT PERFORM IN THIS MANNER, A GROUND CURRENT IS FOLLOWING
INDICATING THE POSSIBILITY OF ELECTRIC SHOCK. DISCONNECT THE POWER UNTIL
THE FAULT HAS BEEN IDENTIFIED AND CORRECTED.
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