T
travishallAug 13, 2025
Why is my Ecoair DC14 not collecting water?
- CChristina HarveyAug 13, 2025
Several factors can cause this. If newly installed, allow at least 24 hours to achieve desired dryness. The set humidity level may have been reached, so readjust the humidity settings. The room might be too cold or dry for the current settings; readjust the humidity or increase the room temperature. A dusty filter can also hinder water collection, so clean or replace it. If the room is too hot, ventilate by opening a window or door. Conversely, if the room is too cold, increase the heat.