Ecoair DD122 SIMPLE - User Manual

Questions and Answers

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Brian MckinneyJul 27, 2025
Why is my Ecoair Dehumidifier not collecting water?
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  Gina KempJul 27, 2025
  Several reasons may explain why your Ecoair Dehumidifier isn't collecting water. It could be that the set humidity level has already been reached, in which case you should readjust the humidity settings. The room might be too cold or too dry for the current settings; try readjusting the humidity setting or increasing the room temperature. A dusty filter could also be the problem, so clean or replace it. Ensure the unit is set up correctly according to the 'Quick Start Up' guide. Finally, the room temperature might be too hot or too cold; ventilate by opening a window or door, or increase the heat in the room.
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amy30Aug 2, 2025
How to fix a leaking Ecoair DD122 SIMPLE Dehumidifier?
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  margaretkingAug 2, 2025
  If your Ecoair Dehumidifier is leaking, start by ensuring it's on a flat, even surface, using a spirit level to check. Then, remove and correctly replace the water tank. Check and clean or replace the filter. Inspect the continuous drainage hose and its connections for any clogs or looseness. If the water tank is damaged, remove it, fill it with water, and place it on a hard, even surface to test for leakage.
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Janet AndrewsAug 8, 2025
What to do if the Ecoair DD122 SIMPLE Dehumidifier 'Water Full/ Check Light' is ON?
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  Evan HurleyAug 8, 2025
  If the 'Water Full/ Check Light' is illuminated on your Ecoair Dehumidifier, several factors could be the cause. First, the filter might be clogged, in which case you should inspect, clean, or replace it. Second, check for any obstructions blocking the air inlet or outlet and remove them. It could also indicate a low humidity condition, suggesting you switch off the unit and relocate it to another room. Also, ensure the water tank is not full and is correctly installed. Finally, the water float might be out of position; if so, restore it.
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kbarrettAug 14, 2025
How to troubleshoot a Ecoair Dehumidifier with no power?
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  Paula NguyenAug 14, 2025
  If your Ecoair Dehumidifier has no power, the first step is to ensure it is properly plugged into the mains and that the plug is switched ON. Then, verify that there is power supply from the mains.
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davisscottAug 20, 2025
Why is my Ecoair DD122 SIMPLE making a noise?
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  David AdamsAug 20, 2025
  If your Ecoair Dehumidifier is making unusual noise, it might be due to the water tank or filter not being installed correctly. Check and refit both the water tank and the filter. Also, ensure that the unit is placed on a level surface.