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EcoFlow RIVER 2 Max - User Manual

EcoFlow RIVER 2 Max
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EcoFlow RIVER 2 Max
Quick Start Guide
Portable Power Station

Questions and Answers

  • L
    Lori StephensAug 20, 2025
    What to do if EcoFlow Power Supply AC output is overloaded?
    • C
      Connie HardingAug 20, 2025
      If your EcoFlow Power Supply AC output is experiencing overload protection, normal operation will resume after you remove the over-powered device and restart the machine.
  • T
    terryryanAug 22, 2025
    What to do if my EcoFlow Power Supply has USB-C or car charging overload?
    • V
      Vanessa JohnsonAug 22, 2025
      If your EcoFlow Power Supply experiences USB-C or car charging overload protection, normal operation will resume after you remove the over-powered device and restart the machine.
  • P
    Paul BishopAug 25, 2025
    What to do if EcoFlow Power Supply shows charging overload protection?
    • C
      Carlos ThomasAug 25, 2025
      If your EcoFlow Power Supply indicates charging overload protection, remove the charger. Normal operation will resume automatically after restarting the device.
  • D
    Deborah BarkerAug 26, 2025
    Why is my EcoFlow Portable Generator fan blocked and what should I do?
    • J
      John BartonAug 26, 2025
      If your EcoFlow Portable Generator's fan is blocked, check whether it is obstructed by foreign objects and remove them to resolve the issue.
  • R
    Richard HaneyAug 27, 2025
    What to do if the EcoFlow Power Supply fan is blocked?
    • L
      Lawrence WagnerAug 27, 2025
      If you're experiencing a fan blocking issue with your EcoFlow Power Supply, check whether the fan is blocked by any foreign objects and remove them to resolve the error.
  • J
    jimenezkathrynAug 29, 2025
    What to do if EcoFlow Power Supply shows failure of communication between main control board and AC?
    • F
      fcooperAug 30, 2025
      If there is a failure of communication between the main control board and AC in your EcoFlow Power Supply, normal operation will resume automatically after restarting it.
  • C
    Chase MichaelAug 31, 2025
    What to do if EcoFlow Portable Generator AC output experiences overload protection?
    • B
      Bryan ChenAug 31, 2025
      If your EcoFlow Portable Generator's AC output is experiencing overload protection, remove the over-powered device and restart the machine. Also, ensure electrical appliances are used within the rated power. For the power limit of electrical appliances in the X-Boost mode, please refer to the X-Boost function introduction.
  • D
    Diana SandovalSep 2, 2025
    What to do if my EcoFlow Portable Generator indicates USB-C or car charging overload protection?
    • M
      Michael HernandezSep 2, 2025
      If your EcoFlow Portable Generator shows a USB-C or car charging overload, remove the over-powered device and restart the machine. This should allow normal operation to resume.
  • D
    donna66Sep 4, 2025
    What to do if my EcoFlow Portable Generator shows a charging overload protection?
    • R
      Rachel SandovalSep 4, 2025
      If your EcoFlow Portable Generator indicates a charging overload protection, remove the charger. Normal operation will resume automatically after being restarted.
  • D
    debbiemaciasSep 6, 2025
    What to do if the EcoFlow Portable Generator AC output experiences over-temperature protection?
    • J
      Jennifer MillerSep 6, 2025
      If the AC output of your EcoFlow Portable Generator experiences over-temperature protection, normal operation will resume automatically once the cause is eliminated and the temperature decreases.

Summary

DISCLAIMER

Disclaimer Details

Read all safety tips, warning messages, terms of use, and disclaimers carefully.

ECOFLOW APP

App Download and Setup

Control, monitor and customize your portable power station from afar with the EcoFlow App.

Privacy Policy

Policy Acknowledgment

Consent to EcoFlow Term of Use and Privacy Policy via the EcoFlow App or website.

GETTING STARTED

Product Power On

Turn on the power by briefly pressing the main power switch.

Product Power Off

Turn off the product by pressing and holding the main power switch.

USB Output Port Usage

Use USB-A or USB-C ports after ensuring the main power is on.

12 V Car Output Port Usage

Use the 12V DC output port by briefly pressing the DC output switch.

AC Output Socket Usage

Use AC output sockets by briefly pressing the AC output switch.

APP Control Connectivity

Connect to the app via Bluetooth or Wi-Fi for remote control and features.

PRODUCT INTRODUCTIONS

Front Panel Port Identification

Identifies AC output switch, main power switch, power indicator, USB-A and USB-C ports.

Rear;Side Panel Port Identification

Identifies LCD, car charger outlet, DC5521 ports, AC socket, and charging input ports.

LCD Display Indicators Explained

Explains indicators for battery percentage, charging time, overload, Wi-Fi, Bluetooth, and warnings.

HOW TO CHARGE

USB-C Charging Method

Charge using USB-C with a full charge time of 6 hours at 100W max.

AC Charging Method

Charge using AC with 100% in 1 hour at 660W max.

Solar Charging Method

Charge using solar panels with a full charge time of 3-6 hours at 220W max.

Car Charging Method

Charge using a car with a full charge time of 6 hours at 100W max.

TROUBLESHOOTING

Error Icons and Recovery Steps

Details error icons for temperature protection, overload, fan blocking, and communication errors with recovery steps.

Persistent Alert Handling

If an alert persists after restart, stop using the product and contact customer service.

IMPORTANT SAFETY INSTRUCTIONS

General Safety Precautions (1-6)

Includes instructions on avoiding heat, liquid, static fields, disassembly, and short circuits.

Component and Environment Safety (7-11)

Advises on using official parts, following temperature limits, ensuring ventilation, and avoiding impact.

IMPORTANT SAFETY INSTRUCTIONS (Continued)

Liquid Immersion and Fire Safety (12)

Guidance on handling water immersion, fire extinguisher use, and product disposal.

Cleaning and Usage Precautions (13-23)

Covers cleaning, microwave prohibition, child supervision, handling plugs, damaged parts, placement, and medical equipment use.

GROUNDING INSTRUCTIONS

Grounding Requirements and Plug

Product must be grounded via a properly installed and grounded outlet for safety.

Grounding Connection Safety Check

Improper grounding can cause electric shock; consult an electrician if unsure.

FREQUENTLY ASKED QUESTIONS (FAQ)

Battery Type Used

The product uses high-quality lithium-ion batteries.

AC Output Power Capacity

Powers most consumer electronics up to 500W rated, 1000W peak power.

Estimating Charging Time

Charging time for devices is shown on the product's LCD Screen.

How to Identify Charging

Charging is indicated by remaining time on LCD and rotating charging icon.

Airplane Travel Policy

The product cannot be brought on a plane.

SPECIFICATIONS

General Product Information

Details capacity (512Wh), net weight (13.4lbs), dimensions (10.6x10.2x7.7in), and model (EFR610).

Output and Input Port Details

Lists specifications for AC input, DC input, USB-C, USB-A, DC output, and AC output ports.

Battery Cell and Cycle Life

Provides information on cell chemistry (LFP) and cycle life (80%+ after 3000 cycles).

Environmental Operating Temperature Ranges

Details discharge, charge, optimal operating, and storage temperature ranges.

STORAGE & MAINTENANCE

Recommended Storage Conditions

Store between 20°C-30°C, away from water/heat. Avoid long-term storage outside -10°C to 45°C.

Deep Sleep Protection Mode

Product enters deep sleep if idle and battery is low; requires charging to resume.

WHATS IN THE BOX

Included Accessories List

Lists items included: RIVER 2 Max, AC Charging Cable, Car Charging Cable, DC5521 Cable, Quick Start Guide.

FCC STATEMENT

FCC Compliance Declaration

Device complies with Part 15 of FCC Rules, subject to two conditions regarding interference.

FCC Radiation Exposure Compliance

Equipment complies with FCC radiation exposure limits, requires 20cm distance from body.

DIY INSTRUCTIONS FOR NON-MC4 CONNECTOR SOLAR PANELS

Universal Solar Panel Compatibility

Use universal solar panels with non-MC4 connectors, ensuring correct voltage/current range.

Connecting Solar Panels Safely

Instructions on identifying MC4 ports, polarity, and connecting to the XT60 charging cable.

WARRANTY INFORMATION

Register for 5-Year Warranty

Register your product at warranty.ecoflow.com to get a 5-year warranty.

Benefits of Product Registration

Benefits of registering: insurance proof, instant support, and release news access.

Customer Support Contact Details

Provides phone number, contact URL, and support email addresses for different regions.

EcoFlow RIVER 2 Max Specifications

General IconGeneral
WaveformPure sine
Input voltage220-240 V
Apps supportedYes
Charging sourceAC, Cigar lighter, Solar, USB
Battery capacity- mAh
Solar panel power220 W
Battery technologyLithium Iron Phosphate (LiFePO4)
Solar panel current13000 mA
Solar panel voltage11 - 50 V
USB Type-A output power12 W
USB Power Delivery up to100 W
Number of charging cycles3000
Number of simultaneously connected devices (max)-
ShapeRectangle
Control typeButtons
Product colorBlack, Grey
USB connector typeUSB Type-A, USB Type-C
AC outlets quantity2 AC outlet(s)
USB Type-A output ports3
Quantity per pack1 pc(s)
Cables includedAC, Cigar lighter
Storage temperature (T-T)-10 - 45 °C
Operating temperature (T-T)20 - 30 °C
Weight and Dimensions IconWeight and Dimensions
Depth260 mm
Width270 mm
Height196 mm
Weight6000 g

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