What does it mean if my EcoFlow Portable Generator has failure of communication between main control board and AC, and how to fix it?
If your EcoFlow Portable Generator experiences a failure of communication between the main control board and AC, normal operation will resume automatically after being restarted.
What to do if the EcoFlow Portable Generator AC output experiences low-temperature protection?
If your EcoFlow Portable Generator's AC output is experiencing low-temperature protection, normal operation will resume automatically after the ambient temperature is restored.
What to do if EcoFlow Portable Generator battery charging experiences high temperature protection?
If your EcoFlow Portable Generator battery is experiencing high temperature protection during charging, normal operation will resume automatically after the battery cools down.
What does it mean when my EcoFlow Portable Generator has battery discharge high temperature protection and how to solve it?
If your EcoFlow Portable Generator's battery experiences high temperature protection during discharge, normal operation will resume automatically after the battery cools down.
General| Waveform | Pure sine |
|---|---|
| Input voltage | 220-240 V |
| Apps supported | Yes |
| Charging source | AC, Cigar lighter, Solar, USB |
| Battery capacity | - mAh |
| Solar panel power | 220 W |
| Battery technology | Lithium Iron Phosphate (LiFePO4) |
| Solar panel current | 13000 mA |
| Solar panel voltage | 11 - 50 V |
| USB Type-A output power | 12 W |
| USB Power Delivery up to | 100 W |
| Number of charging cycles | 3000 |
| Number of simultaneously connected devices (max) | - |
| Shape | Rectangle |
| Control type | Buttons |
| Product color | Black, Grey |
| USB connector type | USB Type-A, USB Type-C |
| AC outlets quantity | 2 AC outlet(s) |
| USB Type-A output ports | 3 |
| Quantity per pack | 1 pc(s) |
| Cables included | AC, Cigar lighter |
| Storage temperature (T-T) | -10 - 45 °C |
| Operating temperature (T-T) | 20 - 30 °C |
Weight and Dimensions| Depth | 260 mm |
|---|---|
| Width | 270 mm |
| Height | 196 mm |
| Weight | 6000 g |
Read all safety tips, warning messages, terms of use, and disclaimers carefully.
Control, monitor and customize your portable power station from afar with the EcoFlow App.
Consent to EcoFlow Term of Use and Privacy Policy via the EcoFlow App or website.
Turn on the power by briefly pressing the main power switch.
Turn off the product by pressing and holding the main power switch.
Use USB-A or USB-C ports after ensuring the main power is on.
Use the 12V DC output port by briefly pressing the DC output switch.
Use AC output sockets by briefly pressing the AC output switch.
Connect to the app via Bluetooth or Wi-Fi for remote control and features.
Identifies AC output switch, main power switch, power indicator, USB-A and USB-C ports.
Identifies LCD, car charger outlet, DC5521 ports, AC socket, and charging input ports.
Explains indicators for battery percentage, charging time, overload, Wi-Fi, Bluetooth, and warnings.
Charge using USB-C with a full charge time of 6 hours at 100W max.
Charge using AC with 100% in 1 hour at 660W max.
Charge using solar panels with a full charge time of 3-6 hours at 220W max.
Charge using a car with a full charge time of 6 hours at 100W max.
Details error icons for temperature protection, overload, fan blocking, and communication errors with recovery steps.
If an alert persists after restart, stop using the product and contact customer service.
Includes instructions on avoiding heat, liquid, static fields, disassembly, and short circuits.
Advises on using official parts, following temperature limits, ensuring ventilation, and avoiding impact.
Guidance on handling water immersion, fire extinguisher use, and product disposal.
Covers cleaning, microwave prohibition, child supervision, handling plugs, damaged parts, placement, and medical equipment use.
Product must be grounded via a properly installed and grounded outlet for safety.
Improper grounding can cause electric shock; consult an electrician if unsure.
The product uses high-quality lithium-ion batteries.
Powers most consumer electronics up to 500W rated, 1000W peak power.
Charging time for devices is shown on the product's LCD Screen.
Charging is indicated by remaining time on LCD and rotating charging icon.
The product cannot be brought on a plane.
Details capacity (512Wh), net weight (13.4lbs), dimensions (10.6x10.2x7.7in), and model (EFR610).
Lists specifications for AC input, DC input, USB-C, USB-A, DC output, and AC output ports.
Provides information on cell chemistry (LFP) and cycle life (80%+ after 3000 cycles).
Details discharge, charge, optimal operating, and storage temperature ranges.
Store between 20°C-30°C, away from water/heat. Avoid long-term storage outside -10°C to 45°C.
Product enters deep sleep if idle and battery is low; requires charging to resume.
Lists items included: RIVER 2 Max, AC Charging Cable, Car Charging Cable, DC5521 Cable, Quick Start Guide.
Device complies with Part 15 of FCC Rules, subject to two conditions regarding interference.
Equipment complies with FCC radiation exposure limits, requires 20cm distance from body.
Use universal solar panels with non-MC4 connectors, ensuring correct voltage/current range.
Instructions on identifying MC4 ports, polarity, and connecting to the XT60 charging cable.
Register your product at warranty.ecoflow.com to get a 5-year warranty.
Benefits of registering: insurance proof, instant support, and release news access.
Provides phone number, contact URL, and support email addresses for different regions.
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