EcoSmart ECO 24 User Manual

INSTALLATION INSTRUCTIONS & HOME OWNERS MANUAL
MODELS: ECO 16 – 18 – 21 – 24 – 27
IMPORTANT SAFETY INFORMATION
As when installing or using any high voltage electrical appliance, basic safety precautions should always
be followed. Under no circumstances should you attempt to clean, install, inspect, repair, disassemble or
otherwise service this water heater without first shutting off all power to the unit directly at the breaker
box. SERIOUS BODILY INJURY OR DEATH COULD OCCUR IF YOU IGNORE THIS WARNING.
THIS PRODUCT MUST BE INSTALLED BY A QUALIFIED ELECTRICIAN & PLUMBER IN ACCORDANCE WITH
ALL NATIONAL, STATE, PROVINCIAL AND LOCAL ELECTRICAL & PLUMBING CODES.
PLEASE READ THESE INSTRUCTIONS THOROUGHLY AND COMPLETELY PRIOR TO INSTALLATION & USE.
FAILURE TO DO SO COULD CAUSE PROPERTY DAMAGE OR SERIOUS INJURY OR DEATH & VOID YOUR
WARRANTY
This manual should be given to the homeowner after installation and should be retained for future
reference.
Please note: Installations in the commonwealth of Massachusetts and state of Kentucky require a
pressure relief valve.
THIS WATER HEATER WAS TESTED WITH BOTH WATER AND ELECTRICAL CONNECTIONS SIMULATING A
STANDARD INSTALLATION PRIOR TO SHIPPING.

EcoSmart ECO 24 Specifications

General

Brand	EcoSmart
Model	ECO 24
Application	Whole House
Power Source	Electric
Power	24 kW
Voltage	240 V
Amperage	100 A
Minimum Activation Flow Rate	0.3 GPM
Temperature Range	80°F to 140°F
Dimensions	17 x 17 x 3.5 inches
Warranty	Lifetime
Energy Factor	0.99
Type	Tankless Water Heater
Water Connection	¾ inch NPT

Summary

Important Safety Information

Installation Instructions

Before You Install This Product

Read instructions thoroughly before installation and use. Failure to do so can cause damage or injury.

Selecting a Location to Install

Choose a suitable indoor location, considering plumbing, electrical panel, and usage points.

Mounting Your Water Heater

Secure the unit with screws using built-in brackets, ensuring it is level and properly positioned.

Plumbing Installation

Install by a licensed plumber following all codes. Avoid soldering pipes connected to the unit.

Electrical Installation

Must be installed by a licensed electrician following all codes. Ensure adequate power supply.

Operating and Maintenance

General Operating Instructions

Understand how the tankless heater works, its flow rate limitations, and energy savings.

Setting the Output Water Temperature

Adjust temperature easily using digital display and control knob. Recommended settings provided.

Maintenance

Inspect connections annually for damage or leaks. Increase frequency for hard water.

Troubleshooting

Troubleshooting Guide

Guide to common problems like no heating, low temperature, and potential causes.

Pressure Integrity Test

Unit pressure tested at 180 PSI to ensure against leaks during installation.

Electrical Integrity Test

Unit tested for short circuits and proper circuitry configuration before shipping.

Specifications Level Test

Unit tested for proper temperature rise and self-regulation at various flow rates.

Warranty Information

Product Warranty

Limited lifetime warranty covers defects in materials and workmanship from installation date.

Limitation of Remedies and Damages

Liability limited to repair/replacement. Excludes consequential or incidental damages.

Warranty Registration

Must register product within 30 days of receipt to be covered under the warranty.

Warranty Procedure for Service

Contact service center for repairs. Technicians must have warranty registration and manual.