ECOVACS DEEBOT N8+ - Page 32

31
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No. Malfunction Possible Causes Solutions
7
DEEBOT misses cleaning
spots to be cleaned, or repeats
cleaning the area cleaned.
The cleaning cycle is interfered by small
objects or barriers on the oor.
Remove power cords and small objects from the oor
to ensure cleaning efciency. DEEBOT will automatically
clean the area missed, please avoid moving DEEBOT
manually or block the path during the cleaning cycle.
DEEBOT is working on slippery polished
oors.
Make sure the oor wax is dried before DEEBOT starts
cleaning.
DEEBOT is unable to reach certain areas
blocked by furniture or barriers.
Tidy up the area to be cleaned by putting furniture and
small objects in their proper place.
The TrueMapping Distance Sensor is
blocked.
Remove the objects that are blocking the TrueMapping
Distance Sensor.
8
DEEBOT is making too much
noise when cleaning.
DEEBOT is tangled or blocked with debris.
Clean DEEBOT as described in section 4 Maintenance
and restart. If the trouble persists, please contact
Customer Care.
9
DEEBOT is not able to connect
to the home Wi-Fi network.
Incorrect home Wi-Fi username or password
entered.
Enter the correct home Wi-Fi username and password.
Incorrect App installed. Please download and install ECOVACS HOME App.
DEEBOT is not within range of your home
Wi-Fi signal.
Make sure DEEBOT is within range of your home Wi-Fi
signal.
Network setup started before DEEBOT was
ready.
Turn ON Power Switch. Press the RESET Button.
DEEBOT is ready for network setup when its Wi-Fi
Indicator light ashes slowly.
DEEBOT does not support 5 GHz Wi-Fi.
Make sure the robot has been connected with 2.4 GHz
Wi-Fi network.