32
EN
No. Malfunction Possible Causes Solutions
10
DEEBOT does not clean the
whole area.
The cleaning area is not tidy.
Remove small objects from the oor and tidy up the
cleaning area before DEEBOT starts cleaning.
11
DEEBOT reservoir drops out of
place during use.
The reservoir is not correctly installed.
Make sure DEEBOT reservoir clicks into place when
installing.
12
DEEBOT Side Brushes drop
out of place during use.
The Side Brushes are not correctly installed.
Make sure the Side Brushes click into place when
installing.
13
DEEBOT does not start auto-
emptying after returning to the
Auto-Empty Station.
The Dust Container Lid is not closed. Close the Dust Container Lid.
The Dust Bag is not installed to the Auto-
Empty Station.
Install the Dust Bag and close the Dust Container Lid.
Manually move DEEBOT to the Auto-Empty
Station will not trigger Auto-Emptying.
In order to make sure DEEBOT starts auto-emptying
successfully, avoid picking up and moving the Auto-
Empty Station during the cleaning.
DEEBOT returns to the Auto-Emptying
Station running Video Manager in the App.
This is normal.
Do Not Disturb mode is enabled in ECOVACS
HOME App.
This is normal. Disable Do Not Disturb mode in the App,
or start auto-emptying manually.
The Dust Bag is full. Replace the Dust Bag and close the Dust Container Lid.
If the possible causes are excluded, it might
be a component malfunction.
Please contact customer service.
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