Why is ECOVACS Vacuum Cleaner making too much noise?
If your ECOVACS Vacuum Cleaner is making too much noise, it might be tangled or blocked with debris. Clean the DEEBOT and restart it. If the issue continues, contact Customer Care.
Why is there debris in the ECOVACS DEEBOT NEO+ Vacuum Cleaner Dust Container?
If there is debris in the Dust Container of your ECOVACS Vacuum Cleaner: * Fine particles may be absorbed inside the Dust Container through the Antibacterial Dust Bag. Clean the Dust Container Lid and inner wall. * The Antibacterial Dust Bag may be damaged. Check and replace it if necessary.
Why does ECOVACS Vacuum Cleaner leak dust or debris?
If your ECOVACS Vacuum Cleaner leaks dust or debris while cleaning, the Auto-Empty Outlets might be blocked. Uninstall the Auto-Empty Dust Bin and clear the debris.
What to do if ECOVACS Vacuum Cleaner reservoir drops out of place?
If the DEEBOT reservoir drops out of place during use, ensure it clicks into place when installing.
What to do if ECOVACS DEEBOT NEO+ Vacuum Cleaner side brushes fall off?
If the DEEBOT Side Brushes drop out of place during use, make sure they click into place when installing.
Why is the base of my ECOVACS Vacuum Cleaner dirty?
If the base of your ECOVACS Vacuum Cleaner is dirty, the Main Brush likely has debris on it. Clean the Main Brush.
Illustrations detailing the components and parts of the DEEBOT robot and its accessories.
Guidance on preparing the cleaning area and the robot for optimal performance and safety during operation.
Schedule and guidelines for routine upkeep of the robot and its parts to ensure peak performance.
Instructions for cleaning and maintaining the OZMO mopping system components, including the reservoir and mopping pad.
Procedures for cleaning and maintaining the auto-empty dust bin and its filters.
Steps for cleaning and maintaining the main brush and side brushes of the DEEBOT robot.
Guidance on cleaning and maintaining the Auto-Empty Station, including dust bags and internal parts.
Instructions for cleaning other parts of the DEEBOT robot such as charging contacts and station pins.
Recommendations for storing the DEEBOT robot when not in use to preserve battery health and prevent damage.
Resolves issues related to DEEBOT not charging or connecting to the Auto-Empty Station.
Addresses common issues like DEEBOT getting stuck or pausing for extended periods.
Troubleshooting for DEEBOT returning to station early, failing scheduled cleanings, or water dispensing issues.
Solutions for inconsistent cleaning, noise, and Wi-Fi connection problems.
Guidance on issues with detached components, auto-emptying failures, and dust bin problems.
Resolves problems related to debris in the dust container, leaks, or a dirty robot base.
General| Suction Power | 3000 Pa |
|---|---|
| App Control | Yes |
| Auto Charging | Yes |
| Scheduling | Yes |
| Mopping Function | Yes |
| Navigation Type | Laser |
| Dustbin Capacity | 0.4 L |
| Mapping | Yes |
| Voice Assistant | Amazon Alexa, Google Assistant |
| Battery Type | Li-ion |
| Connectivity | Wi-Fi |
| Compatible Floor Types | Hard floor, Carpet |
| Virtual Boundary | Yes (via app) |
| Charging Time | About 4 hours |
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