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5. Troubleshooting
Please use this chart to troubleshoot common problems using DEEBOT SLIM.
No. Malfunction Possible Causes Solutions
1
DEEBOT SLIM
will not charge.
DEEBOT SLIM is not powered
ON.
Move DEEBOT SLIM’s Bottom Power
Switch to the ON position.
DEEBOT SLIM has not made
a connection with the Charging
Dock.
Be sure that DEEBOT SLIM’s Charging
Contacts have made a connection
with the Charging Dock Pins. You may
move the robot manually to make the
connection if necessary.
Charging Dock is unplugged while
DEEBOT SLIM is powered ON,
which causes battery consumption.
Plug in the Charging Dock and ensure
DEEBOT SLIM is powered ON. Keep
DEEBOT SLIM on the Charging Dock
to make sure it has full battery to work
at any time.
The battery is completely
discharged.
Re-activate the battery.
Place DEEBOT SLIM on the Charging
Dock by hand, remove after charging
for 3 minutes, repeat 3 times; then
charge normally.
2
DEEBOT SLIM
gets into trouble
while working
and stops.
DEEBOT SLIM is tangled with
something on the oor (electrical
cords, drooping curtains, area rug
fringe etc.).
DEEBOT SLIM will try various ways
to get itself out of trouble. If it is
unsuccessful, manually remove the
obstacles and restart.
3
DEEBOT SLIM
returns to the
Charging Dock
before it nishes
cleaning.
When battery power gets low,
DEEBOT SLIM automatically
switches to Return to Charger
Mode and returns to the Charging
Dock to recharge itself.
This is normal. No solution necessary.
Working time varies according
to oor surface, room complexity
and the selected Cleaning Mode.
This is normal. No solution necessary.
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