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EcoWater ERR 3500R20 - User Manual

EcoWater ERR 3500R20
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OWNER’S MANUAL
Part No. 7352953 (Rev. B 12/7/15)
Systems tested and certified by NSF International
against NSF/ANSI Standard 44 for hardness reduction
and efficiency and the reduction of barium and radium
226/228, and certified to NSF/ANSI Standard 372.
ERR 3500R20, ERR 3502R30 & ERR 3502R50 are
tested and certified by NSF International against
NSF/ANSI Standard 42 for chlorine taste and odor.
Systems tested and certified by
the Water Quality Association against CSA B483.1.
How to operate your EcoWater Systems
Water Conditioner/Refiner
EcoWater Systems
HydroLink
®
& HydroLink Plus
®
Conditioners (ECR)
Refiners (ERR)
Chloramine & Chlorine
Conditioner (ERRC)
Ù
SERIES 3500 & 3502
EcoWater Systems LLC
P.O. Box 64420, St. Paul, MN 55164-0420
www.ecowater.com
Designed, Engineered &
Assembled in the U.S.A.
Ù Model ERRC 3502R50 has not been tested or certified
by NSF International or the Water Quality Association.
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Summary

Safety Guides

Warranty

Crest of Excellence Guarantee

Planning Installation

Unpacking

Instructions for removing the conditioner/refiner and its components from the shipping cartons.

Install Bypass Valve and;or Copper Tubes

Procedure for installing the bypass valve or copper tubes to the conditioner/refiner.

Connect Inlet & Outlet Plumbing

Steps for connecting the main water supply to the unit's inlet and outlet.

Cold Water Pipe Grounding

Ensuring proper electrical grounding continuity when installing the unit.

Pressure Testing, Controller Programming & Media Rinsing

Steps to test for leaks, program the controller, and rinse the media after installation.

Non-Wi-Fi Systems: Remote Operation

Remote Unpacking & Installation

Guidance on unpacking and setting up the HydroLink® remote.

Connecting the Remote

Steps to establish communication between the remote and the conditioner/refiner.

Adding a Device

Procedure to add a water treatment device to the remote's system.

Navigating the Screens

How to move between different status screens displayed on the remote.

Checking RF Signal Strength

How to assess the wireless signal strength between the remote and devices.

Drinking Water Status Message

Display options and changes for drinking water system status messages.

Recharging the Conditioner;Refiner

Initiating a manual recharge to restore full conditioned water capacity.

Changing Data Items Displayed in Status Screens

Customizing which data items appear on the remote's status screens.

Renaming a Device

How to change the default name displayed for a connected device.

Setup Procedure for Wi-Fi Systems

Wireless Setup

Steps to connect the system to your home's wireless network.

System Units

Selecting the desired measurement units for system operation.

Current Time

Setting the current time for accurate system operation.

Salt Level

Setting the salt level for optimal brine tank function.

Iron Level

Inputting the water's iron level for automatic compensation.

Register System on EcoWater Website

Instructions for creating an account and registering the system online.

Setup Procedure for Non-Wi-Fi Systems

Language

Setting the display language for the conditioner/refiner.

System Units

Selecting measurement units for system operation.

Current Time

Setting the current time for accurate operation.

Hardness

Setting the water hardness level for optimal performance.

Salt Level

Setting the salt level for proper brine tank function.

Iron Level

Inputting the water's iron level for automatic adjustment.

Conditioner;Refiner Operation

Normal Operation & Status Screens

Overview of the unit's normal operation and status display.

Main Menu Navigation

How to access and navigate the main operational menu.

Lockout Feature

Preventing unauthorized changes to unit parameters.

Setting Salt Level

Procedure for setting the salt level after adding salt.

Setting Salt Type

Programming the control with the type of salt used.

Recharging the Conditioner;Refiner

Initiating a manual recharge for immediate full capacity.

Setting the Current Time

Adjusting the system's internal clock.

Setting Recharge Time

Customizing the time for automatic recharge cycles.

Setting Hardness

Adjusting the water hardness setting for optimal performance.

Setting Iron Level

Inputting the water's iron level for automatic adjustment.

Modifying Rolling Screens

Customizing which status screens are displayed in sequence.

Setting Time Format

Selecting between 12-hour AM/PM and 24-hour clock formats.

Setting Volume Units

Choosing between gallons and liters for volume measurements.

System Information

Viewing operational data and system status.

Cycle Times

Adjusting the duration of various operational cycles.

Special Features

Accessing and configuring advanced operational features.

Auxiliary Control

Configuring the auxiliary output for controlling external devices.

Chemical Feed

Setting parameters for chemical feed pump activation.

Service Reminder (Set;Reset)

Programming a reminder for scheduled maintenance.

Diagnostics

Accessing diagnostic screens to check component operation.

Service Information

Refilling with Salt

Proper procedure for adding salt to the brine tank.

Breaking a Salt Bridge

Identifying and resolving salt bridges in the brine tank.

Cleaning the Nozzle & Venturi

Instructions for cleaning the nozzle and venturi for proper brine draw.

Relieving Water Pressure with Bypass Valve(s)

Procedure for safely depressurizing the system before servicing.

Troubleshooting Guide

A guide to identify and resolve common problems.

Automatic Electronic Diagnostics

Using the system's self-diagnostic function for error codes.

Troubleshooting - Manual Advance Recharge Check

Manual checks to verify proper operation of recharge functions.

Dimensions & Schematic

Specifications & Performance Claims

Specifications

Technical data and operating parameters for different models.

Performance Claims

Details on the system's tested performance and contaminant reduction.

Repair Parts

EcoWater Systems Conditioner;Refiner Assembly

Exploded view and part list for the main unit.

Valve Assembly

Detailed breakdown and part list for the valve assembly.

EcoWater ERR 3500R20 Specifications

General IconGeneral
TypeWater Softener
Capacity35, 000 grains
Control ValveElectronic
Resin Tank MaterialFiberglass
Flow Rate12.0 GPM
Brine Tank MaterialPlastic
Salt Efficiency4, 000 grains per pound
Stages of Filtration1

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