To Next PageTo Next PageWhat to do if the LED indicator light on my EcoWater Water Filtration System faucet isn't working after changing the batteries?
If the LED indicator light on your EcoWater faucet isn't working after a battery change, first ensure the batteries are new. If it still doesn't work, the batteries may be installed incorrectly; make sure they are properly oriented.
Why is there high total dissolved solids (TDS) in EcoWater Water Dispenser product water?
High levels of total dissolved solids (TDS) in your EcoWater Water Dispenser product water, indicated by a flashing red LED, can be due to a water supply that doesn't meet the system's specifications or an expended RO membrane cartridge. To address this, first, ensure your water pressure is adequate and precondition the water as necessary. If the issue persists, replace the prefilter, postfilter, RO membrane cartridges, flow control, and screen.
How to fix chlorine taste and/or odor in EcoWater Water Dispenser RO product water?
Chlorine taste or odor in your EcoWater Water Dispenser's RO product water can occur if the chlorine level in your water supply is too high, damaging the RO membrane, or if the prefilter isn't effectively removing chlorine. If your water supply exceeds 2.0 ppm of chlorine, you'll need additional water filtering. Replace the prefilter, post filter, and RO membrane cartridges to resolve this.
What to do if my EcoWater Water Dispenser system makes product water too slowly?
If your EcoWater Water Dispenser is producing water too slowly, it could be due to several reasons. First, ensure the water supply meets the system's specifications by increasing water pressure or preconditioning the water. Also, the prefilter or RO membrane cartridges might be clogged; replace the prefilter cartridge, and if the issue continues, replace the postfilter and RO membrane cartridges. Lastly, check and clean the Flow Control Insert.
What to do if my EcoWater Water Dispenser has other taste and/or odor?
If you notice an unusual taste or odor from your EcoWater Water Dispenser, it could be due to a few reasons. The post filter may be expended, in which case you should replace it. If the taste or odor persists, replace the prefilter cartridge and RO membrane cartridge. Another cause might be contamination in the product water storage, which can be resolved by using sanitizing procedures and replacing the post filter cartridge.
Why does my EcoWater Water Filtration System have a chlorine taste?
A chlorine taste or odor in your EcoWater RO system's product water is often due to either excessive chlorine in your water supply, which can damage the RO membrane, or the prefilter no longer effectively reducing chlorine. If your water supply contains more than 2.0 ppm of chlorine, you'll need additional pre-filtering. Replace the prefilter, post filter, and RO membrane cartridges.
What to do if faucet LED indicator light does not function after battery change in EcoWater Water System?
If the faucet LED indicator light on your EcoWater Water System does not function after a battery change, the battery may be dead, so replace it with a new one. Alternatively, the battery may be installed incorrectly, so ensure it is installed correctly.
Why is there continual high water flow to drain and no product water in my EcoWater Water System?
If your EcoWater Water System has a continual high water flow to the drain but is producing no product water, it could be due to a missing flow restrictor in the red drain tube or its corresponding port. Replace the flow restrictor.
What to do if my EcoWater Water System makes product water too slowly?
If your EcoWater Water System is producing product water too slowly, there are several potential causes. First, the water supply to the RO system may not be within specifications. Increase water pressure or precondition the water as needed. Second, the prefilter or RO membrane cartridges may be plugged with sediments or fouled. Replace the prefilter cartridge; if the rate doesn't increase, replace the postfilter and RO membrane cartridges. Finally, the Flow Control Insert could be plugged. Check and clean the Flow Control Insert.
What to do if EcoWater Water Dispenser faucet LED indicator light does not function after battery change?
If the LED indicator light on your EcoWater Water Dispenser faucet doesn't work after changing the battery, the battery may be dead. Replace it with a new one. Alternatively, the battery may be installed incorrectly; ensure it is installed correctly.
Ensure installation adheres to all relevant state and local plumbing and sanitation codes.
Adhere to specified pressure (40-100 psi) and temperature (40-100°F) limits for system operation.
System has limits for nitrate/nitrite, requires safe water, and is for specific arsenic reduction.
Avoid extreme temperatures, outdoor installation, and use with microbiologically unsafe water.
Specifies minimum and maximum limits for feed water pressure (40-100 psi) and temperature (40-100°F).
Details maximum acceptable levels for TDS (2000 ppm) and water hardness (10 gpg).
Provides system efficiency (10.0%) and recovery (21.1%) ratings under typical conditions.
Chart and instructions on determining the need for water pretreatment based on hardness and pH.
Explains the RO process, membrane function, and water treatment.
Lists the main parts of the RO system, including RO assembly, tubing, tank, and faucet.
Details items the installer must provide and important cautions before installation.
Instructions for connecting the cold water supply pipe to the RO system.
Guidance on installing a drain fitting for reject water, including options like p-trap or floor drain.
Describes possible locations for faucet installation (spray hole, sink top, countertop).
Details steps for assembling the faucet and connecting the necessary tubing.
Instructions for wall-mounting the RO assembly using hanger washers and screws.
Steps for positioning and connecting the storage tank with its shutoff valve.
Specific step for connecting the monitored faucet wire to the RO unit for HERO-375E models.
Provides instructions on how to cut tubing ends squarely and inspect them for nicks.
Explains the push-in fitting mechanism for connecting and disconnecting tubing.
Details how to connect the water supply, storage tank, and drain tubing according to the diagram.
Step-by-step guide on removing plastic wrap and installing the prefilter, RO membrane, and postfilter cartridges.
Procedure for sanitizing the system using bleach after installation.
Steps to pressure test the system and check for any leaks after sanitization.
Instructions for purging the system by running water through it for 24 hours.
Details how to connect the Hydrolink® RO Module cable to the RO manifold and faucet.
Instructions for installing or replacing AAA batteries in the Hydrolink® RO Module.
Guides on pairing the Hydrolink® RO Module with the remote control unit.
Instructions for placing the Hydrolink® RO Module within the RO manifold cover.
Explains the wireless communication system for monitoring water treatment devices.
Details the data items displayed on the remote for the RO system (TDS removal, filter life).
Explains common alert messages like 'Replace filters' or 'Replace membrane'.
Describes the meaning of different LED flashes on the Hydrolink® RO Module.
Guides on how to check and improve the wireless signal strength for the RO module.
Instructions on turning specific data items (like TDS removal) on or off on the remote.
How to change the sequence in which data items appear on the remote display.
Steps to change the default name 'HERO-375' for the RO device on the remote.
Procedures for removing a device from the remote's list, e.g., after replacement.
Explains the role of the prefilter and the RO membrane cartridge in water purification.
Describes the function of the storage tank and the postfilter in delivering clean water.
Details the operation of the faucet, monitoring electronics, automatic shutoff, and check valve.
Instructions on when and how to replace the prefilter and postfilter cartridges.
Guidance on when to replace the RO membrane and factors affecting its life.
Continued instructions for replacing the RO cartridge, prefilter, and postfilter.
Explains the function of the flow control and how to service the automatic shutoff/paddlewheel assembly.
Explains how the LED alerts indicate filter replacement needs and how to reset them.
Instructions on how to change the filter alert interval between 6 and 12 months.
Solutions for slow water production, including replacing cartridges and checking flow control.
Steps to fix taste/odor problems and high TDS, often related to chlorine or expended cartridges.
Guidance on fixing leaks, drain issues, and non-functional faucet LEDs.
Visual representation of the RO system's components and water pathways.
Step-by-step explanation of how water moves through the RO system.
Instructions and safety warnings for installing a saddle valve for water supply connection.
Steps for installing an optional drain adapter for waste water connection.
Suggestions for suitable locations for the RO system's remote components.
Illustrates various drain points for reject water, emphasizing air gap requirements.
Detailed list of part numbers and descriptions for RO system components and filters.
Lists available faucet options and optional accessories like tubing and fittings.
General| Type | Reverse Osmosis |
|---|---|
| Filtration Stages | 3 |
| Filter Life | 6-12 months |
| Operating Pressure | 40-100 psi |
| Operating Temperature | 40-100 °F |
| Membrane Capacity | 75 gallons per day |
| Daily Production | 75 gallons |
