16
EdgeStar Portable Air Conditioner
Troubleshooting
Followthetroubleshootingguidebelowtoresolvecommonissues.
Issue PossibleCause Solution
Myairconditionerisnot
functioningatall
Unitisnotreceiving
power
Makesuretheunitis
pluggedin
LCDIpowercordis
tripped
PresstheResetbutton
ontheLCDIcord
Insufficientpower Movetheunitto
anotheroutlet.Check
yourcircuitbreaker.
(Refertotheratinglabel
onthebackoftheunit
todeterminethe
Amperagedraw)
Waterreservoirisfull Draintheunitand
restart
Controlpanelis
disconnected
Ifnoindicatorlightsturn
on,contactcustomer
service
Myremotecontroldoes
notworkandthe
indicatorsymbolsonthe
remotedonotappear
Batteriesnotinstalled Installnewbatteries
Badbatteries Replacethebatteries
Batteriesinstalled
incorrectly
Reinstallthebatteries
correctly
Adefectiveremote
control
Contactcustomer
service
Myairconditioneris
makingaloudnoise
Theunitisnotlevel. Makesuretheunitison
alevelsurface
Aforeignobjecthas
jammedthefan.
Removetheobjectfrom
thefan
Thefloorbelowtheunit
isuneven
Movetheunittoalevel
surface
Myairconditioneris
makingacontinuous
metallicknockingor
pingingsound
Unitmayhavebeen
shippedonitsside
Shutofftheunit.Letthe
unitsitonalevelsurface
foratleast24hoursand
restart.
Damagedcompressor Contactcustomer
service
Myairconditioneris
leaking
Drainplugisremoved Attachthedrainplug
Crackedbasepan Contactcustomer
service
Myairconditionerruns
foralittlewhileand
thenittripsthepower
cordorthecircuit
breaker
Theairconditionermay
bepluggedintoanoutlet
thatcannotsupplythe
correctamountof
current
Contactanelectricianif
theunitworksina
differentroomorcircuit
ThecontrolpanelWater
lightisonandtheunit
stoppedrunning.
Yourwaterreservoiris
full.
Drainyourunit.