EdgeStar AP14001HS - Troubleshooting

EdgeStar Limited Warranty
19
EdgeStar Portable Air Conditioner
One(1)YearParts& Ninety(90)DaysLabor
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ThisproductiswarrantedbyEdgeStartobefreefromdefectiveworkmanshipandmaterials,subjecttoanyconditionssetforthas
follows:
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WHATISCOVERED:
LABOR:ForaperiodofNINETY(90)DAYSfromthedateoforiginalpurchase,laborwillbeperformedfreeofchargeatan
authorizedEdgeStarrepairfacility.Atitsoption,EdgeStarwillrepairtheproductwithneworremanufacturedparts,orexchange
thedefectiveproductwithanew,refurbished,orremanufacturedproduct.Ifaproductisreplaced,itwillcarrytheremaining
warrantyoftheoriginalproduct.Aftertheninety(90)dayperiod,EdgeStarwillnolongerberesponsibleforlaborcharges
incurred.Alldefectiveproductsandpartscoveredbythiswarrantywillberepairedorreplacedonamail‐inbasistoanEdgeStar
authorizedrepairfacility.
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PARTS:ForaperiodofONE(1)YEARfromthedateoforiginalpurchase,EdgeStarwillsupplynew,rebuilt,orrefurbishedparts
freeofcharge.EdgeStarmayrequestadefectivepartbereturnedinexchangeforthereplacementpart.Allreplacementpartsor
productswillbenew,remanufactured,orrefurbished.AllproductsandpartsreplacedbyEdgeStarunderwarrantyservice
becomethepropertyofEdgeStar.
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Thiswarrantyappliestotheoriginalpurchaseronly,andonlycoversdefectsinworkmanshipexperiencedduringoperationofthe
productundernormalservice,maintenance,andusageconditions.Thiswarrantyappliestothepurchaseanduseofthisproduct
inresidentialsettingswithintheUnitedStatesofAmerica.
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WHATISNOTCOVERED:
Thefollowinglimitationsapplytothe coverageofthiswarranty.Thiswarrantydoesnotcover:
• Laborchargesforinstallation,setuportrainingtousetheproduct.
• Shippingdamage,andanydamagecausedbyimproperpackagingforshipmenttoanauthorizedservicecenter,andanydamaged
causedbyimpropervoltageoranyothermisuse,includingabnormalservice,handling,orusage.
• Cosmeticdamagesuchasscratchesanddents.
• Normalwearandtearonpartsorreplacementofpartsdesignedtobereplaced,e.g.filters,cartridges,batteries.
• Servicetripstodeliver,pick‐up,orrepair,installtheproduct,ortoinstructinproperusageoftheproduct.
• Damagesoroperatingproblemsresultingfrommisuse,abuse,operationoutsideenvironmentalspecifications,usescontraryto
instructionsprovidedintheowner’smanual,accidents,actsofGod,vermin,fire,flood,improperinstallation,unauthorizedservice,
maintenancenegligence,unauthorizedinstallationormodification,orcommercialuse.
• Laborchargesincurred91daysormoreafterthedateof originalpurchase.
• TheuseofEdgeStarproductsincommercialsettings.
• Optionalaccessories,attachments,andappearanceitems.
• ProductsthathavebeenmodifiedtoperformoutsideofspecificationswithoutthepriorwrittenpermissionofEdgeStar.
• Productslostinshipment,ortheft.
• ProductssoldASISorfromanunauthorizedreseller.
• Productsthathavehadtheirserialnumbersremovedordefaced.Productswithserialnumbersthathavebeeninvalidated.
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OBTAININGWARRANTYSERVICE:
Ifyoubelieveyourproductisdefective,contactEdgeStarCustomerSupportfortroubleshootingassistanceandwarrantyservice
at1‐866‐319‐5473.Pleasehaveyourserialnumberandproofofpurchaseavailable.OnceanEdgeStarauthorizedrepresentative
hasconfirmedthatyourproductisdefectiveandeligibleforwarrantyservice,theproductmustbereturnedtoanEdgeStarrepair
facility.Thepurchaserissolelyresponsibleforprepayingallshippingrelatedcoststoandfromtherepairfacility.EdgeStarisnot
responsiblefordamageresultingfromshippermishandlingorimproperpackaging.Donotreturnadefectiveproducttotheplace
ofpurchase.Productsreceivedwithoutareturnauthorizationnumberwillberefused.
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THISWARRANTYISINLIEUOFANYOTHERWARRANTY,EXPRESSORIMPLIED,INCLUDINGWITHOUTLIMITATION,ANYWARRANTYOF
MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.TOTHEEXTENTAN YIMPLIEDWARRANTYISREQUIREDBYLAW,ITISLIMITEDIN
DURATIONTOTHEEXPRESSWARRANTYPERIODABOVE.NEITHERTHEMANUFACTURERNORITSDISTRIBUTORSSHALLBELIABLEFORANY
INCIDENTAL,CONSEQUENTIAL,INDIRECT,SPECIAL,ORPUNITIVEDAMAGESOFANYNATURE,INCLUDINGWITHOUTLIMITATION,LOST
REVENUESORPROFITS,ORANYOTHERDAMAGEWHETHERBASEDINCONTRACT,TORT,OROTHERWISE.SOMESTATESDONOTALLOWTHE
EXCLUSIONOFINCIDENTALORCONSEQUENTIALDAMAGES,SOTHEABOVEEXCLUSIONMAYNOTAPPLYTOYOU.THISWARRANTYGIVESYOU
SPECIFICLEGALRIGHTS.YOUMAYHAVEOTHERRIGHTSTHATVARYFROMSTATETOSTATE.