6
Troubleshooting
1. Inrangeextendermode,howdoIconnecttoanetworkwhich
hasahiddenSSID?
a. DuringiQSetupselect“Setupextendermanually”asshownbelow.Manually
entertheSSIDofthehiddennetwork,anSSIDforyourdeviceandthe
encryptioninformationforthehiddennetwork.
SSID EntertheSSID(networkname)ofyourexisting,hidden
network.
DeviceSSID EnteranSSIDfortheBR‐6428NsV2/nCorleaveitblankto
useadefaultwhichconsistsofyourexistingrouter’sSSID
(above)+"_2EX".
Encryption Entertheencryptioninformationforyourexisting,hidden
network.
2. Ican’taccesstheInternet.
a. Ensurethatallcablesareconnectedproperly.TryadifferentEthernetcable.
b. Checkifyoucanaccessthewebbasedconfigurationinterface.Ifnot,please
ensureyourcomputerissettouseadynamicIPaddress.Refertotheuser
manualforguidanceifyouareunsurehowtodothis.
c. LogintothewebbasedconfigurationinterfaceandgotoInternet>WANSetup
andcheckthattheconnectiontypeiscorrect.Ifyouareunsurewhichinternet
connectiontypeyouhave,pleasecontactyourInternetServiceProvider(ISP).