eeese Hugo - Storage Instructions; Troubleshooting Guide

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8. Storage
If the dehumidier will not be used for a long period of time, take the following steps:
1. Remove the plug from the socket and empty the tank, make sure the tank and the
dehumidier is completely dry. This may take a couple of days.
2. Clean the air lter.
3. Check the dehumidier for perfect condition to ensure a safe use of it after a long
period of storage.
4. Pack the device with the suitable packaging.
5. Store the dehumidier in a dust-free location, and out of direct sunlight. Preferably
covered with a sheet of plastic.
9. Trouble Shooting
Check the following before contacting technical support:
PROBLEM POSSIBLE CAUSE SOLUTION
The dehumidier
will not switch on
The power is not connected
Insert the plug into the wall
outlet
The water tank is full Empty the tank
The tank has not been replaced
correctly
Replace the tank
The set humidity level has been
reached.
Lower the humidity level
Power plug or cord damaged
Contact an authorized
service centre for repair
Water removal
capacity is too low
Runtime is too short Be patient and wait
Ambient temperature or
humidity is too low
It is normal that the device
does not dehumidify in these
conditions
The device works,
but reduces the
relative humidity
insuiciently
The room is too big
We recommend using a
dehumidier with a greater
capacity
There is too much ventilation
Reduce ventilation (e.g. close
windows and shut doors)
The pre-lter is clogged Clean the pre-lter
Set humidity is higher than the
ambient humidity
Set the humidity lower than
ambient humidity