Effigis CPAT FLEX ARD4 - Page 18

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CPAT FLEX User Manual (ARD4) CPAT FLEX User Manual (ARD4)
PROBLEM OR CONDITION PROBABLE CAUSES C0RRECTIVE ACTIONS
Unable to upload to CPAT Web No cellular communications Verify if COM LED comes on
(A retry is initiated to
communicate every 5 minutes
if there is sufcient cellular
coverage).
Check if there is a proper
connection with the cellular
(3 inch) antenna.
Validate SIM card account is
active with cellular service
provider.
Conrm with CPAT Support
APN information in ARD4
congurations.
No Wi-Fi communication
Verify if COM LED comes on
(A retry is initiated to
communicate every 5 minutes if
there is sufcient WiFi range).
Check if there is proper
connection with WiFi (3 inch)
antenna.
Check if wireless router has a
valid IP address.
Check if cable modem/router are
connected and working properly.
Test Wi communication with
another devices (laptop, mobile,
etc.).
Do a restart of the modem and
router.
GPS No Path Displayed on CPAT Website
Check GPS antenna connection
is good (use GPS LED).
Is the GPS light blinking green
or red?
Power ARD4 Unit off
Check power connector.
Check voltage presence:
RED wire: 12VDC vehicle battery.
GREEN wire: Switched (ignition)
12 VDC.
BLACK wire: Ground.
AFDD Unit off Check Power connector.
Check Voltage presence:
RED wire: 12 VDC vehicle battery.
WHITE wire: Switched (ignition)
12 VDC.
BLACK wire: Ground.
ARD4 LED STATUS
POWER LED
Start-up and error
Normal operation
Flashing green indicates shutdown in progress
GPS LED
Bad or weak GPS signal
Valid GPS signal detected
COM LED
Flashing red indicates transfer error
Normal data transfer
DIAG LED
Flashes during leakage detection
Non detection of DRV2/3/ITX2
AFDD LED STATUS (Discontinued Product)
Amber
On approximately 10 sec at startup
Blinking during modem communication
Red
Continuous blinking no GPS signal or GPS antenna failure
Slow blink 3X at shutdown sequence
Continuous sequence of 2 blinks indicates radio failure
Green
On for normal operation
Blink 2X indicates leakage detected or le transmission complete
Blink 3X for le reception completed
Red
Green
Continuously blinks between red and green during rmware update.