56V LITHIUM-ION CORDLESS 20" CHAIN SAW — CS2000/CS2000-FC50
PROBLEM CAUSE SOLUTION
Motor runs, but
chain does not
rotate.
◾
Chain does not engage
drive sprocket.
◾
Remove the battery pack and reinstall the
chain, making sure that the drive links on
the chain are fully seated on the sprocket.
Chain brake
does not
engage.
◾
Debris preventing full
movement of the chain
kickback brake paddle.
◾
Clean debris from external chain brake
mechanism.
◾
Possible chain brake
malfunction.
◾
Contact EGO Customer Service for repair.
Chain saw does
not cut properly.
◾
Insufficient chain
tension.
◾
Tension the chain following the section
“ADJUSTING THE CHAIN TENSION” until
the chain is correctly tensioned.
◾
Dull chain.
◾
Sharpen the chain cutters, following
the section “HOW TO SHARPEN THE
CUTTERS”.
◾
Chain installed
backwards.
◾
Remove the battery pack and reinstall
the saw chain, following the section
“REPLACING THE BAR AND CHAIN”
◾
Worn chain.
◾
Remove the battery pack and replace the
chain following the section “REPLACING
THE BAR AND CHAIN”
◾
Dry or excessively
stretched chain.
◾
Check the oil level. Refill the oil tank if
necessary.
◾
Chain is not in bar
groove.
◾
Remove the battery pack and reinstall
the saw chain, following the section
“REPLACING THE BAR AND CHAIN”
Chain becomes
loose or drops
off the guide bar
during normal
use.
◾
The chain will
become loose as the
temperature of the
chain increases during
normal saw operation.
◾
Tension the chain following the section
“ADJUSTING THE CHAIN TENSION” until
the chain is correctly tensioned.
◾
Chain does not engage
drive sprocket.
◾
Remove the battery pack and reinstall the
chain, following the section “REPLACING
THE BAR AND CHAIN”. Ensure that the
drive links on the chain are fully seated
onto the sprocket.
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