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If your CO Alarm fails to work after you have carefully read all the instructions, checked the
CO Alarm has been installed correctly, and ensured that it has good batteries connected,
return it for repair or replacement. This should be where it was purchased, or alternatively
return it in a padded box to “Customer Assistance and Information” at the nearest address
given on the CO Alarm or in this leaflet. (Remove the Alarm from the mounting plate before
shipping the product). State the nature of the fault, where the CO Alarm was purchased,
and the date of purchase.
Ei Electronics guarantees Carbon Monoxide Alarms Ei207 models (excluding batteries) and
Ei208 models for 5 years from date of purchase against any defects that are due to faulty
materials or workmanship. These guarantees only apply to normal conditions of use and
service, and do not include damage resulting from accident, neglect, misuse, unauthorised
dismantling, or contamination howsoever caused. These guarantees exclude incidental and
consequential damage. If the Carbon Monoxide Alarm should become defective within
the guarantee period, it must be returned to where it was purchased or alternatively to Ei
Electronics, carefully packaged, with the problem clearly stated (see ‘Getting the CO Alarm
Serviced’ section) along with proof of the date of purchase.
We shall at our discretion repair or replace the faulty CO Alarm.
Do not interfere with the Alarm or attempt to tamper with it. This will invalidate the
guarantee, and may result in malfunction.
8. Getting the Alarm Serviced
9. Guarantee