9. Getting the CO Alarm Serviced
If your CO Alarm fails to work after you have carefully read all the instructions,
checked the CO Alarm has been installed correctly, and ensured that it has good
batteries connected, return it for repair or replacement. This should be where it
was purchased, or alternatively return it in a padded box to “Customer Assistance
and Information” at the nearest address given on the CO Alarm or in this leaflet.
(Remove the Alarm from the mounting plate before shipping the product). State the
nature of the fault, where the CO Alarm was purchased, and the date of purchase.
10. Guarantee
Ei Electronics guarantees Carbon Monoxide Alarms Ei207 models (excluding
batteries) & Ei208 models for 5 years from date of purchase against any defects
that are due to faulty materials or workmanship. These guarantees only apply to
normal conditions of use and service, and do not include damage resulting from
accident, neglect, misuse, unauthorised dismantling, or contamination howsoever
caused. These guarantees exclude incidental and consequential damage. If the
Carbon Monoxide Alarm should become defective within the guarantee period,
it must be returned to where it was purchased or alternatively to Ei Electronics,
carefully packaged, with the problem clearly stated (see ‘Getting the CO Alarm
Serviced’ section) along with proof of the date of purchase.
We shall at our discretion repair or replace the faulty CO Alarm.
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