8
How to Make a Claim?
In the event damage has occurred to products, you must follow these instructions:
Please sign up for EKSA warranty service at www.eksa.net. EKSA warrants that this
product for 2 years from the date of retail purchased by the original end-user. And it is
delivered from EKSA authorized reseller, in original package, in new condition and is free
from any defects in manufacturing and workmanship. We will repair or replace (using
new or refurbished replacement product) any defective product within a reasonable
period and free of charge.
This warranty does not cover defects resulting from improper or unreasonable use or
maintenance; Failure to follow operating instructions; Accidents; Unautho-rized
alteration or modification of original condition; Damage caused by inadequate packing or
shipping procedures; Damage caused by use with non-EKSA products; And products
purchase from unauthorized dealers.
Limited Warranty
Please contact info@eksa.net soon with order number in
e-commerce website after you discover a product defect
In order to get professional solutions from EKSA, please give a detailed
explanation of how the damage occurred.
Return the products. EKSA will, at our sole option, repair or replace (using new or
refurbished replacement parts) any defective parts within a reasonable period
of time and free of charge.
Email us at info@eksa.net with faulty products. Please attach the video and the
description of the product. We could solve the problem with more details timely. Those
who email with videos and detailed descriptions will be awarded with 1 gift product.
To Next Page
Loading...
