UHF Wireless Troubleshooting and FAQ | en 53
-Voice Installation manual 2018-12 | 01 |
Symptom Possible cause Possible resolution
shows no antenna.
No synced transmitter on the
frequency.
Turn on transmitter and ensure proper
sync to receiver.
Properly connect antennas as system
configuration requires.
Active booster or antenna not
receiving DC power (if used).
Turn on antenna DC power at receiver
or AASP splitter.
shows no RF.
No transmitter turned on or
synced.
Turn on synced transmitter. If not
synced, follow sync process.
Ensure both antennas are properly
connected.
Active booster or antenna not
receiving DC power (if used).
Turn on antenna DC power at receiver
or AASP splitter.
Antenna splitter turned off (if
used).
Ensure AASP antenna splitter is
turned on.
shows RF signal
even when synced
transmitter is off.
Another RF source is active
and generating RF on that
frequency which will affect
system performance, range,
and contribute to possible
dropouts.
With the RE3 transmitter off, follow
the scan process and select a new
clear frequency. Then turn on the
transmitter and resync it to the
receiver’s new data.
using remote
antennas.
Improper antenna selection.
Choose an antenna designed for the
remote antenna application such as
the optional PLPA or ALPA log
periodic, or RFAMP booster with the
receiver’s stock ½ wave antenna
attached.
Improper cable selection.
A long cable run requires low loss
cable made for the application.
Improper antenna placement.
Antennas should be placed out in the
open, preferably in the space where
the transmitter is, and not near or
touching reflective or grounding
materials.
DC booster feed not on for
active antenna or booster.
Make sure the receiver or AASP
splitter antenna power is turned on.
Transmit power may be too
low for needed range.
Set transmitter power to high (if
equipped).
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