Solutions to Common Problems
/ce Dispenser
Problem
Dispenserwill
not dispenseice.
Icedispenseris
jammed.
Cause
, Water supply is not connected.
,, Ice storage container is empty.
• Freezertemperatureisset too
warm.
,, Householdwater linevalveis
not open.
• Freezerdooris notclosed.
• Icedispensingarm hasbeen
heldin for morethan 4-5
minutes.
,, Icehasmeltedandfrozen
aroundaugerdueto infrequent
use,temperaturefluctuations,
and/orpoweroutages.
,, Icecubesarejammed between
ice makerandbackof ice
container.
,, Icecubesare frozentogether.
Icecubesare holloworsmaller
than normal.
WaterDispenser
Correction
• Connectwatersupply(seeConnectingTheWaterSupplysection).
,, Ensureicemakeristurnedon. Whenthe first supplyof ice isdroppedinto the
container,the dispensershouldoperate.
,, Turnfreezercontrolto a highersettingso that icecubeswill bemade.When
first supplyofice is made,dispensershouldoperate.
,, Openhouseholdwaterline valve.Allowsufficienttimefor the iceto bemade.
Wheniceis made,thedispensershouldoperate.
,, Ensurefreezerdooris closed. (SeeProblemSection,Opening/Closingof
Doors/Drawers)
Motor is overloaded.Motor overloadprotectorwill resetin approximately3
minutes.Icecanthen bedispensed.
,, Removeicecontainer,thaw,and emptythecontents.Cleancontainer,wipe
dry,and replacein properposition.Whennewiceis made,dispensershould
operate.
,, Removeicecubesthat arejammingthedispenser.
• Usethe dispenseroftenso that cubesdo notfreezetogether.
,, Theice & waterfilter cartridgecouldbeclogged.Replacethe filter cartridge.
Dispensingsystemoperatesbestat30-100psi waterpressure.Wellwater
pressuresshouldfall within this ranqe
Problem
Dispenserwill
not dispense
water.
Waterhasan
oddtasteand/or
odor.
Waterpressureis
extremelylow.
Cause
,, Watersupplyis not connected.
,, Householdwater linevalveis
not open.
Freezerdooris notclosed.
,, Ice& waterfilter cartridgeis
clogged.
,, Frontfilter not fully installed,if
equipped
,, Waterhasbeenin thetankfor
a periodoftime.
,, Unitnotproperlyconnectedto
coldwaterline.
,, Tubingusedin the household
watersupplyandinstallation
mayaffectwatertasteand
odor.
,, Waterhasa high mineral
content.
,, Cut-offandcut-on pressures
aretoo low (well systems
only).
,, Reverseosmosissystemis in
regenerativephase.
Correction
, Connectwatersupply(seeConnectingTheWaterSupplysection).
,, Openhouseholdwaterline valve.SeeProblemsection IceMakerIs Not Making
Ice.
,, Ensurethat freezerdoor isclosed.(SeeProblemSection,Opening/Closingof
Doors/Drawers)
,, Replacefiltercartridge.
Pushfilter in until youheartwo "clicks". Filtershouldbeflushwith cabinet.
,, Drawanddiscard10-12glassesof waterto freshenthe supplyandcompletely
rinseoutthe tank.
,, Connectunitto coldwaterlinethat supplieswaterto thekitchenfaucet.
,, Forbestresults,usecoppertubingfor waterconnections.
,, Contactwatertreatmentplantfor helpin checkingwatersupplysource.
,, Havesomeoneturn upthecut-off andcut-on pressureonthe waterpump
system(wellsystemsonly).
,, It isnormalfor a reverseosmosissystemtobe below20psi duringthe
regenerativephase.